Senior Learning Program Manager - Consumer Sales Capability

Senior Learning Program Manager Consumer Sales Capability

Are you passionate about driving capability through learning? As the Senior Learning Program Manager Consumer Sales Capability, you'll lead initiatives that elevate sales performance across our Consumer product business unit and dealer network. You'll collaborate with HR and business leaders to build impactful programs that support both individual growth and organizational goals, making you a key player in our talent development strategy.

What You'll Do

Actively build relationships with senior-level business leaders and business subject matter experts to gain valuable Consumer PBU and related Consumer Dealer business acumen / understanding of all associate and dealer roles in the scope of this position

Actively participate in business staff meetings, townhalls, and other key business activities to ensure open lines of communication and proactively identify / consult on potential learning needs. Conduct learning needs analysis, audience analysis, and high-level learning design to construct all interventions for success

Consult with senior-level business leaders to determine performance goals, learning objectives, and project / program requirements (including technology, time, cost, audience / task analysis, etc.) that span the entire region / enterprise

Drive appropriate and sustainable learning / non-learning solutions to fit the target audience, achieve learning objectives, and reinforce desired behaviors. Mentor other Sales and Customer Capability associates on needs analysis and project management

Design / Develop instructional materials for instructor-led (classroom or virtual) training (facilitator / participant materials, performance support, and evaluation tools) that are easy to use, visually appealing, and accomplish business / learning objectives

Actively and effectively manage multiple projects and / or programs concurrently

Deliver in-person and virtual training, facilitate key strategic meetings, and create train-the-trainer strategy / tools that prepare master facilitators

Actively research best-in-class learning organizations and processes to understand emerging trends, tools, and processes in sales learning to work to incorporate these trends, tools, and processes within Goodyear. Inform / Communicate to Sales and Customer Capability team on these trends that align with business needs and strategies, as well as diverse needs of learners within the Sales organization

Manage third-party design / development vendor relationships and engagements throughout the entire procurement process

Participate in annual operating plan (AOP) process by forecasting annual learning spend, developing business cases, and managing learning engagements to meet established AOP requirements

What We're Looking For

Bachelor's degree

5 or more years of experience in training, learning and / or leadership development in a manufacturing, sales, or corporate environment

What Will Set You Apart

Master's degree

Building relationships at all levels of the organization

Leading, participating, or partnering in departmental or enterprise projects / programs

Engaging custom learning vendors and manage the vendor relationships on key initiative / projects

Managing successful cross-functional projects and balancing multiple priorities

Designing, developing, and delivering learning solutions to achieve learning and business goals

Instructional design capabilities - Desire