Talent.com
General Manager

General Manager

Mankato Lodging, LLCMankato, MN, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Country Inn & Suites of Mankato is seeking an experienced Hotel General Manager to join their team! The General Manager fills a key leadership role with the primary responsibility for achieving the maximum profitability of the hotel by providing optimum guest services, leading high levels of associate engagement, executing aggressive sales and marketing strategies, and maximizing profits through cost containment.

SKILLS & KNOWLEDGE :

  • Must have the ability to provide professional and courteous guest service.
  • Must have good time management skills and the ability to work with minimal supervision.
  • Must have good planning and organizational skills, the ability to multitask and strong attention to detail.
  • Must have the ability to understand and follow verbal / written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
  • Must have the ability to maintain a positive and professional attitude when handling guest situations.
  • Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
  • Must have a working knowledge of computers, math skills and the ability to handle monetary transactions.
  • High school diploma or equivalent required; associate degree preferred.
  • 2-3 years of previous hotel management or related experience required.

ESSENTIAL FUNCTIONS :

  • Assists all guests in a professional and courteous manner.
  • Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
  • Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term.
  • Maintains at a minimum, a brand average guest satisfaction score.
  • Establishes departmental goals and monitors action plans. Implements, at a minimum, brand standards of service and operation within all departments.
  • Maximizes revenues by developing and implementing a sale and marketing strategy in conjunction with the Sales team.
  • Develops and implements an effective and aggressive outside direct sales strategy. Seeks opportunities to publicize the hotel through the development and implementation of social media and marketing tools, and by building a network within the community through participation in civic affairs.
  • Establishes and implements realistic and effective operational and capital budgets and revenue forecasts. Compares actual operating results with budget projections on a regular basis and takes action to improve results as appropriate.
  • Works in conjunction with the Director of Revenue Management regarding pricing and inventory management.
  • Understands how P&L is prepared and the line items impacted by each department, as well as how to impact the results.
  • Ensure proper cash controls and other internal controls are in order to protect company assets by thoroughly training all associates in proper procedures.
  • Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected.
  • Interviews and selects qualified associates for hire. Provides effective orientation, training, coaching, evaluation, recognition, and motivation to associates. Provides associates with the necessary tools to perform their jobs.
  • Identifies and communicates performance expectations as well as policies and procedures to associates. Enforces company policies and administers corrective action as necessary, in a consistent and effective manner.
  • Works with Human Resources on all employee relations, performance management, leave of absence and worker’s compensation concerns. Promptly responds to all requests from Human Resources regarding personnel matters.
  • Ensures and promotes a professional work environment free from inappropriate and offensive conduct of any type.
  • Conducts routine inspections to ensure the cleanliness and maintenance of the hotel.
  • Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
  • Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his / her attention so prompt corrective action can be taken.
  • Performs all other duties as assigned.
  • Benefits :

    This is a full-time, salaried position that requires flexibility in scheduling. We offer a competitive total compensation package including annual performance based increases, bonus eligibility and the following benefits to full-time regular staff after eligibility requirements have been met : :

  • Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts
  • Company Paid Short and Long-Term Disability, Basic Life, and AD&D
  • Voluntary Term Life
  • Retirement Benefits (401k & company matching)
  • Time Off Benefits (Paid Holidays and PTO)
  • Employee discounts
  • Pay : $ 65,000-$70,000

    Job Type : Full Time

    Create a job alert for this search

    General Manager • Mankato, MN, US

    Related jobs
    General Manager - W413 - Urgently Hiring!

    General Manager - W413 - Urgently Hiring!

    Wendy'sN. Crystal, MN, United States
    Full-time
    Families come in all shapes and sizes, that includes the Wendy’s family.As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our...Show moreLast updated: 6 days ago
    • Promoted
    General Sales Manager

    General Sales Manager

    Sun Tan CityMankato, MN, US
    Full-time
    One of the largest tanning salon chains in the country with over 250 salons in 20 states, is currently accepting applications for a Salon Director. This position contributes to Sun Tan City's succes...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager 6615

    General Manager 6615

    Burger KingMankato, MN, US
    Full-time
    Burger King Franchise Opportunity.We are a growing Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as we...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    EliorMankato, MN, US
    Full-time
    We are looking to add an experienced, motivated general manager to our Education team in Mankato, MN.As a general manager, you will have the opportunity to oversee a skilled team of food service em...Show moreLast updated: 1 day ago
    • Promoted
    General Manager

    General Manager

    Fourteen FoodBlue Earth, MN, US
    Full-time
    When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locat...Show moreLast updated: 1 day ago
    • Promoted
    Roofing General Manager : $125K-$150K

    Roofing General Manager : $125K-$150K

    GPACEagle Lake, MN, US
    Full-time
    Commercial Roofing Operations Manager.GPAC : #1 Commercial Roofing Recruiting Firm in North America : WORK FOR A LEADING CONTRACTOR. I am working with multiple well-respected, firmly established Comme...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager | Growing Fast Casual Restaurant Brand

    General Manager | Growing Fast Casual Restaurant Brand

    Superior Talent SourceMankato, MN, US
    Full-time
    General Manager – Fast-Casual Restaurant Group.A fast-growing, fast-casual restaurant brand is seeking an exceptional.We pride ourselves on providing healthy and craveable food in an environm...Show moreLast updated: 27 days ago
    General Manager - W413

    General Manager - W413

    Wendy'sN. Crystal, MN, United States
    Full-time
    Families come in all shapes and sizes, that includes the Wendy’s family.As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our...Show moreLast updated: 6 days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellMankato, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    General Manager

    General Manager

    Taylor CorporationMankato, MN, US
    Full-time
    Taylor Corporation has big plans for the future and we need talented leaders to get us there.We power the world's leading brands ? and our employees' careers ? by unlocking potential everywhere we ...Show moreLast updated: 16 hours ago
    • Promoted
    General Manager

    General Manager

    Dunhams SportsFairmont, MN, US
    Full-time
    Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Dunham’s Bait & Tackle.Today we have over 250 stores in over 25 states from Maryland to Montana.We are l...Show moreLast updated: 30+ days ago
    • Promoted
    Auto Repair Shop General Manager

    Auto Repair Shop General Manager

    Motor Works AutoElysian, MN, US
    Full-time
    Motor Works Auto in Elysian, MN is looking to hire a full-time Auto Repair Shop General Manager to oversee our car shop and manage our team. Do you have strong automotive skills? Are you looking for...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Border FoodsMankato, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago
    Roofing General Manager

    Roofing General Manager

    GpacJanesville, Minnesota, United States
    Full-time
    Quick Apply
    SEEKING COMMERCIAL ROOFING OPERATIONS MANAGERS .GPAC : #1 Commercial Roofing Recruiting Firm in North America : WORK FOR A LEADING CONTRACTOR. I am working with multiple well-respected, firmly es...Show moreLast updated: 24 days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Border Foods LLCMankato, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Border Foods LLCMankato, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Jimmy John'sSaint Peter, MN, US
    Full-time
    This is a story about growing up but never getting old.Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for no...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Border FoodsMankato, MN, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 30+ days ago