Commercial Operations Product Support Specialist

Commercial Operations Product Support Specialist For Special Liquidity Products

The Commercial Operations Product Support Specialist for Special Liquidity Products is responsible for facilitating, monitoring, and validating the onboarding and servicing processes for Special Liquidity products. This role requires maintaining expertise in operational capabilities, systems, and products, ensuring high-quality execution of tasks, and providing exceptional support to Special Liquidity sales and service teams.

Key Responsibilities :

• Route & Oversee / QA Special Liquidity Related Ops Tickets : Manage and quality assure operations tickets related to Special Liquidity products.
• Daily Account Monitoring & Reporting : Perform periodic and systematic monitoring and reporting of accounts, including daily account validation reports.
• Research Treasury Service & Entitlements Issues : Investigate and resolve issues related to treasury services and entitlements.
• Disbursements, Exceptions Wires, and Deletions : Facilitate duly authorized disbursements, manage exceptions, and handle wire deletions.

Detailed Functions :

Qualifications, Education, Certifications and / or Other Professional Credentials :

Hours & Work Schedule :

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.