Experienced HVAC Service Technician & Future Team Leader Who We Are :
- Davis Brothers Heating and Air Conditioning is a family-owned business nestled in the charming small town of Indiana, PA.
- For over 75 years, we've been the cornerstone of comfort for our community, prioritizing quality craftsmanship and exceptional customer service.
- We're not just a workplace; we're a family that values integrity, hard work, and innovation.
- Our culture is built on close-knit relationships, continuous learning, and a commitment to personal growth.
- We believe in doing the hard things right and investing in our team's success.
At Davis Brothers, you're not just filling a position; you're building a fulfilling career and becoming an integral part of our community. Who You Are :
You have 5-10 years of hands-on HVAC service experience and are ready to take the next step in your career. - You're a leader at heart, passionate about mentoring younger technicians, and comfortable working independently. - You're looking for a change of pace from city life and are excited about the prospect of living in a welcoming small town. - You're a problem-solver, always looking for innovative solutions to complex HVAC issues. - You value work-life balance but understand the importance of flexibility in providing critical services to the community. - You're committed to continuous learning and staying ahead of industry trends and technologies. - You have a strong sense of integrity and take pride in delivering exceptional customer service. Job Summary : As our HVAC Service Technician and future team leader, you'll play a crucial role in ensuring top-notch service delivery while mentoring the next generation of technicians.You'll have the opportunity to grow into a leadership position, shaping the future of our service team and contributing to our company's legacy of excellence. Responsibilities :
Create a positive customer experience by completing the service correctly the first time with quality and care to applicable codes, to avoid refunds and recalls. - Consistently provide accurate pricing. - Understand when to issue a "Lock Out / Tag Out" tag and the required follow-up steps. - Conduct regular inspections of work performed to ensure adherence to quality standards and safety protocols. - Provide technical expertise and troubleshooting support to resolve complex HVAC issues and ensure timely completion of service calls. - Communicate the benefits of Club Memberships. - Monitor inventory levels of parts and equipment, and coordinate with suppliers to ensure timely availability for service calls. - Communicate effectively with customers to address questions, concerns, and service-related issues, ensuring a positive customer experience. - Facilitate rescheduling customer appointments if a call is not complete. - Keep truck clean, stocked, and accurately inventoried. - Collaborate with other departments such as sales and operations to optimize service delivery and meet business objectives. - Report any safety issues to supervisor and / or manager. - Ensure compliance with all company policies, procedures, and regulatory requirements. - Maintain accurate records of service calls, work performed, and materials used. - Perform other duties as assigned. Requirements : - Proven experience as an HVAC technician, with at least 5 years of hands-on service specific experience. - EPA Certification required. - A High School diploma or general education degree (GED) required. - Strong technical skills and proficiency in diagnosing, repairing, and installing HVAC systems and equipment. - Exceptional customer service skills and a commitment to delivering a positive customer experience. - Ability to prioritize and manage multiple tasks in a fast-paced environment. - Solid understanding of HVAC tools, equipment, and safety standards. - Strong problem-solving abilities and attention to detail. - Valid driver's license and clean driving record.Approval to drive by Company's insurance carrier. Preferred Qualifications :
Associate's degree or technical certification in HVAC or a related field. - Prior experience in residential and light commercial HVAC service. - Experience with Service Titan Work Environment and Physical Requirements : - Work primarily in the field, including customer sites, with occasional office-based tasks. - Works in indoor / outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 70% of the time. - Climbs ladders and steep stairs.Majority of time spent standing, stooping, bending, crouching, kneeling, sitting, and reaching. - May require working in confined spaces or at heights.Occasionally works from heights 15 feet or higher above ground. - Must be able to lift 50 pounds with the ability to push, pull, carry, or maneuver heavier items (with additional manpower and appropriate devices). - Carries 24 ft extension ladder alone or 40 ft extension ladder with a fellow coworker on most jobs. - Have good visual acuity. Position Specific Standards :
Willing to attend training courses and advance skills. - Must be available for on-call duty outside of regular business hours, including evenings, weekends, and holidays.On-call days will be scheduled in advance. - Available for support to the team by phone (as needed 24 / 7). - Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns. Why Choose Indiana, PA?Indiana offers a perfect blend of small-town charm and modern amenities.You'll enjoy :
A lower cost of living compared to big cities - A strong sense of community and neighborly spirit - Beautiful natural surroundings with plenty of outdoor activities - Excellent schools and family-friendly environment - A slower pace of life without sacrificing career growth opportunities Compensation and Benefits : - $24-$35 per hour - Competitive Paid Time Off - Medical / Dental / Vision Insurance - IRA Match - Paid Holidays - Moving Allowance Join us at Davis Brothers Heating and Air Conditioning, where your experience is valued, your growth is supported, and your work makes a real difference in people's lives.Take the next step in your career while enjoying the benefits of small-town living in beautiful Indiana, PA. Powered by JazzHR