Receptionist / Office Assistant
Window World of the Hudson ValleyWappingers Falls, NY, US2 days ago
Job type
- Full-time
Job descriptionCompetitive Compensation Paid Time Off Career Growth Opportunities Receive inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Schedule appointments Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Daily office paperwork and maintenance of office and showroom areas Rotating Saturday's and Weekends for company events High school diploma / GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure and multitask Highly organized with the ability to prioritize projects and manage time effectively
Job Description
Job Description
Benefits :
- 401(k) matching
- Profit sharing
- Training & development
Benefits / Perks
Job Summary
We are seeking an Office Assistant to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Qualifications
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Office Receptionist • Wappingers Falls, NY, US
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