IT Network Specialist

Essential Duties and Responsibilities :

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
• dhere to all policies in performing day to day activities.
• Periodically train on policies per schedule provided by the QA department and in compliance with JSOX.
• Manage, support and administer I.T. JSOX monitoring and reporting tools.
• Install, configure and maintain the organization's LAN, servers and workstations.
• Manage, support and administer the corporate telephony infrastructure.
• Provide all levels of technical support, user training and troubleshooting for PC, server, storage, hardware and software products; including office products for all on-site and off-site employees.
• Maintain inventory database of PC software and hardware items.
• Setup and configure new PC hardware and software, record items in inventory databases, and where appropriate, work with Cost Accounting to tag capital items. Manage and control all computer equipment and distributing computer equipment and mobile devices.
• Install / upgrade software
• pply fixes / patches to software on an as needed basis.
• Install / replace computer hardware.
• Create and manage user profiles for the production network.
• Insure there is separation between admin and user roles in all systems
• Maintain password renewals for the production network.
• Ensure updates for virus protection platform is current.
• Maintain current user licensing for PC / laptop applications.
• Implement and manage production network backups
• Perform restores from backup media when requested / necessary.
• ssist in proper tape rotation for System backups
• Create and maintain IT policies and procedures
• Maintain hardware and software documentation.
• Handle service calls for hardware and software issues.
• Responsible for keeping software at current levels.
• Maintain inventory of spare parts / peripherals.
• Perform any other tasks / duties as assigned by management.
• Support all desktop applications and client installations.
• Support and administer mobile devices.
• Provide all levels of technical support, user training and troubleshooting for PC, server, storage hardware and software products; including office products for all on-site and off-site employees.
• Perform any other tasks / duties as assigned by management.

Education Requirements and Qualifications :