Care Coordinator

POSTION SUMMARY :

Routinely interact with patients to maintain awareness of needs and satisfaction of services provided.

Position responsible for assisting patients with the coordination of community services and resources including counseling services, crisis intervention and financial assistance.

Position is responsible for maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks. Performance of duties are both self-directed as well as part of an interdisciplinary team. Must have ability to take initiative and exercise skilled judgment as well as decision making and problem solving.

Supervision Exercised :

None

Supervision Received :

Care Management Manager

ESSENTIAL JOB RESPONSIBILITIES :

1. Conducts comprehensive, culturally sensitive assessments and assists in developing care plans with interdisciplinary health team.

2. Coordinates services with appropriate clinic and community resources.

3. Provides information and education about health / mental health resources to individual patients and to groups.

4. Documents assessment and treatment data in medical record.

5. Provides social work consultation to clinic staff and community providers as appropriate. Serves as liaison to community health care network, external agencies, nonprofit organizations and other resources.

6. Social Determinants of Health Assistance

7. Utilizes HER, DRVS, Cyber, Emomed, and outside facilities' EMR systems to obtain patient records for care coordination

8. Assists Nurse Care with monthly tasks such as letters, scheduling patients, and requesting referral documents for care gap closure

9. Other duties as assigned.

MINIMUM QUALIFICATIONS :

High School Diploma or GED certification