Founding Enterprise Client Services Manager

Job Description

Job Description

Clipbook is looking for a results-driven Founding Enterprise Client Services Manager to join our fast-growing startup. This role will focus on the public affairs, public relations, and corporate segments.

This includes a range of responsibilities and areas of ownership, including managing relationships with current clients, ensuring accounts get the most value out of Clipbook, and using industry knowledge to expand client engagements. We expect top candidates to quickly grow into leadership positions within Clipbook.

Key Responsibilities

• Own a Portfolio of Enterprise Customers : Manage a portfolio of high-value enterprise accounts across multiple industries, maintaining strong, long-lasting relationships.
• Risk Mitigation : Proactively identify risks and work collaboratively to drive retention.
• Pilot : Manage Pilot engagement over multiple different opportunities. Project management of Clipbook’s highest value accounts.
• Process Improvement : Contribute to the continuous improvement of the Customer Success playbook, resources, and best practices.

What We're Looking For

We’re looking for business athletes driven by jet fuel.

The ideal candidate has a strong professional foundation in a “tier 1” professional setting (e.g. consulting at BCG, Bain, McKinsey or leadership with a top PR / PA firm) with the instinct to execute at an early stage company.

Bonus Points

What You’ll Get

Salary Range : $175,00 - $300,000+ OTE with strong equity outlay.

Full JD can be found on Notion.