Personal Lines Market Underwriter

Job Description

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth, and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships, your work makes a meaningful difference for agents, our customers, and each other.

Rooted in Westfield's culture of trust, collaboration, and doing what's right , you are empowered to bring ideas forward and help shape what comes next.

Job Summary

The Personal Lines Market Underwriter, working under close supervision, is responsible for reviewing and analyzing insurance applications, generating profitable growth, and serving as the primary Personal Lines contact for an assigned group of agencies. The role pursues leads for new business pipeline, proactively engages and builds relationships with agencies in an assigned territory, reviews and approves new business within assigned authority level, analyzes books of business for assigned agencies and provides excellent customer service to agency partners.

Job Responsibilities

• Generates profitable growth and makes sound underwriting decisions for assigned agencies within clearly established guidelines. Ensures that policies are written in compliance with state and federal regulations regarding insurance policies.
• Serves as the primary contact for assigned agencies and serves as representative on cross-functional teams.
• Works closely with agents and brokers to ensure that policies are written correctly and in accordance with company guidelines, provides guidance on policy language, endorsements, and modifications to coverage.
• Works with other underwriters and managers to develop underwriting acumen, industry knowledge and overall understanding of Westfield business operations.
• Reviews insurance applications submitted by agents to determine whether the applicant meets the company's underwriting guidelines and assesses the risks associated with insuring them.
• Evaluates large losses and refers to the Leader for approval, performs future status evaluations and documents for appropriate action, sets up and issues non-renewals, cancellations, and direct notices.
• Uses various data sources to determine appropriate premiums and coverage levels, such as loss history, driving records, and risk exposures.
• Identifies and completes required analysis to develop, deliver, and monitor agency business plans for key agencies.
• Identifies potential risks associated with insuring an individual or property and recommends ways to mitigate those risks, such as adding endorsements or modifying policy language.
• Provides excellent customer service to agents, answers questions, and resolves issues.
• Develops and maintains relationships with agents and brokers to promote the company's products and services. Coordinates with assigned agencies as needed, evaluates and prepares relevant information while ensuring proper procedures and processes are followed.
• Understands and applies the company's agency compensation philosophy including commissions, ACCP / supplemental compensation, and custom compensation options.
• Stays up to date on industry trends, market conditions, and competitor intelligence to identify areas for growth or where the company may need to adjust its underwriting practices.
• Travels occasionally in order to support essential functions of the role. This may involve traveling on short notice or other daily driving duties as assigned.

Job Qualifications

Location

Licenses and Certifications

Behavioral Competencies

Technical Skills

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.