Intake Coordinator

Position Title

Intake Coordinator

Job Description Summary

We are searching for an RN, LCSW, LPC or CSAC to join our incredible team!

Assist patients in getting their lives back in the VHC Recovery and Wellness Department ! This 17-bed inpatient unit hosts 9 single private rooms and 4 semi private rooms. Patients in this unit are ages 18+, voluntary admitted, are able to independently perform self-care / ADLs at baseline, participate in programs and comply with unit rules and expectations. Care consists of a full medical detox (5-7 days) and / or substance abuse rehabilitation (up to 37 days.) Acuity can change quickly and this team recognizes the importance of dual diagnosis and its role in successful outcomes for the patient. Collaboration is key to treatment so you can expect to work with physicians, psychiatrists, nurses, techs, counseling, and case management. The Recovery & Wellness department is ranked in the top 5 units hospital-wide for RN-RN teamwork and job role satisfaction. While consistently meeting hospital-based standards of care and state mandated healthcare regulations, the Recovery & Wellness team has also maintained JCAHO accreditation .

In this department, you will develop therapeutic communication skills with your patients as they go through the detox experience and learn the disease of addiction. You will gain expertise regarding the effects of substance abuse on the brain and every system of the body. In this unit, you will witness patients transform their lives through sobriety. At VHC we treat the individual however, at the same time we indirectly treat families and communities.

VHC Health is a 453-bed not-for-profit Hospital and teaching facility that has been delivering high quality care to the Washington, DC metropolitan area for over 75 years. Recent accomplishments include recognition by Newsweek as a 2025 "World's Best Hospital" and VHC becoming the Washington Commanders Football provider for women's health. VHC Health is a designated Level II Trauma Center and a recognized Magnet Facility by the American Nurses Credentialing Center. At VHC Health, we are always striving to provide continued excellence and growth for our employees as well as top notch care for our patients and that is made clear with our recent accomplishments!

Job Description

Purpose & Scope :

The Intake coordinator provides the initial contact for Recovery and Wellness unit. This individual conducts a brief telephone screening to determine the nature and extent of the patient's addiction issues. Based on the initial clinical assessment and the patient's expressed needs, a determination of appropriate treatment services needed will be made. This may require an outside referral if the services for inpatient are not required or cannot be provided on Recovery and Wellness. The intake Coordinator is responsible for obtaining the initial insurance information to be given to the insurance verification department for benefit review. As appropriate the Intake Coordinator will assist in the clinical management and discharge planning of all detox patients only. The Intake Coordinator will work closely with the Behavioral Health Outpatient Services to provide coordinated referral services for any appropriate patient. Also this individual will participate with Outpatient Services in the implementation of a coordinated strategic marketing plan to enhance overall admission to both inpatient and outpatient services.

Education :

Bachelor's degree in counseling or in a related field is required.

Experience :

Three years of experience in mental health counseling or addictions counseling is preferred.

Certification / Licensure :

One of the following professional licenses is required :

Registered Nurse (RN) - Virginia or Compact State, or

Licensed Clinical Social Worker (LCSW) - Virginia, or

Licensed Professional Counselor (LPC) - Virginia, or

Certified Substance Abuse Counselor (CSAC) - Virginia.

Additional Job Description

Pay & Benefits : Commensurate with experience. Team members are eligible to receive benefits on the first day of the month following the date of hire, with 30 days to apply for benefits of choice.

• Employee-Led Engagement and Wellness Committee dedicated to make work a fun and healthy place to work
• Annual Employee Survey - Your Voice is Heard at VHC!
• Paid Major Holidays
• Generous Paid Time Off / Vacation / Sick Time
• Health Insurance
• Dental Insurance
• Tuition Reimbursement
• Student Loan Repayment
• Career Counseling, Leadership Development and Training
• Clinical and Research Pathways Eligible
• Annual Merit Review and Merit Increases
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Health Fitness & Education Class Discounts
• Employee Wellness Benefits
• Hospital Discount for Employees and Family
• VHC Health Outpatient Pharmacy
• VHC Retirement Program
• Workforce Enhancement Program
• Work / Life Discounts Program
• Free onsite parking
• Commuter Benefits
• Family Leave
• 401(k) + Match
• and much more!