Talent.com
Service Advisor
Service AdvisorTeam Gillman • Houston, Texas, United States
Service Advisor

Service Advisor

Team Gillman • Houston, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

Service Advisor -

Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up.

On a typical day, this will include:

  • Upselling additional services using low pressure, high integrity methods
  • Providing accurate repair/maintenance estimates
  • Adhering to policies on vehicle care and operation
  • Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
  • Reviewing and explaining repairs and associated costs with customers
  • Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
  • Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards

The Rewards:

  • A competitive salary
  • A great working environment where you’ll be supported by a team of professionals
  • Medical, Dental & Vision Insurance
  • 401K Retirement Savings Plan
  • PTO
  • Discounts on vehicle purchases
  • Advancement opportunities for high performers

The requirements:

  • Outstanding customer service skills
  • A positive attitude
  • Previous experience in a similar role would be highly desirable

About our Dealership

Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda and Subaru. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Create a job alert for this search

Service Advisor • Houston, Texas, United States

Similar jobs

Technical Advisor

EnverusHouston, TX, United States
Full-time

At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.We are the most trusted energy-dedicated SaaS compan...Show more

 • Promoted

Mortgage Advisor

STRIVE SearchHouston, TX, United States
Full-time

Role Hybrid (3 days in office & 2 days WFH) Job Description Our client is seeking an experienced and motivated Mortgage Advisor to join their dynamic team in South Dublin.In this role, you will gui...Show more

 • Promoted • New!

Experienced Bilingual Service Advisor

Team GillmanHouston, TX, United States
Full-time

We are looking for Bilingual Service Advisor, who believes in delivering the best customer service to each customer everytime.Must be able to greet guests, schedule appointments and act as a liaiso...Show more

 • Promoted • New!

Competency Advisor

First TekHouston, TX, United States
Full-time

Join our dynamic team in Houston, TX, where you will have the opportunity to make a significant impact in a supportive and engaging work environment.This is a temporary 6-month assignment, providin...Show more

 • Promoted

Service Advisor

TeslaHouston, TX, United States
Full-time

Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally.This role demands a substantial degree of engagement with both customers and internal te...Show more

 • Promoted • New!

Remote Sales and Service Advisor

HMG CareersFriendswood, TX, United States
Full-time

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

 • Promoted • New!

Warranty Advisor

M&D ServicesHouston, TX, United States
Full-time

The Warranty Advisor will inspect and diagnose warranty claims, ensuring failed units and components are properly assessed and processed.This role involves handling and inspecting parts, resolving ...Show more

 • Promoted

Community Development Advisor

NorthStar Memorial GroupPearland, TX, United States
Full-time

NorthStar Memorial Group is seeking a Community Development Advisor at SouthPark Funeral Home, Cemetery and Crematory in Pearland, TX.Pre-Need Planning of Cemetery & Funeral Services.The Community ...Show more

 • Promoted

Customer Accounts Advisor - Bilingual

AaronsHouston, TX, US
Full-time

The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more

 • Promoted

Automotive Service Advisor

Gillman Chrysler Jeep Dodge RamHouston, Texas, US
Full-time

Service Advisor Gillman Chrysler Jeep Dodge Ram in Houston is looking for experienced Service Advisors to join their industry leading service team.Is this the next step in your career Find out if y...Show more

 • Promoted

Sales Account Advisor - Wellbore Intervention

Baker HughesHouston, TX, United States
Full-time

Sales Account Advisor - Wellbore Intervention.Do you enjoy being part of a team that provides high-quality Completions and Wellbore Intervention service services for our customers?.Are you looking ...Show more

 • Promoted

Career Service Advisor

CHCPHouston, TX, US
Full-time
Quick Apply

Location Houston Med Center Campus 2616 South Loop West, Suite 201 Houston Med Center, TX 77054 Our Comprehensive Benefits Package Our benefits package includes:.Medical Dental Vision Voluntary Lif...Show more

Product Advisor

Dover Saddlery Retail, Inc.Houston, TX, United States
Full-time

Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.Greet custo...Show more

 • Promoted • New!

SAINT LAURENT Senior Client Advisor Houston

KeringHouston, TX, United States
Full-time

We are currently seeking a Senior Client Advisor to join our dynamic boutique leadership team.The Senior Client Advisor will oversee the client advisor team in partnership with the store leadership...Show more

 • Promoted • New!

Automotive Service Advisor - Group 1 Chevrolet Spring

Group 1 AutoHouston, TX, United States
Full-time

Group 1 Automotive, a leader in automotive retail sales and service.We are growing and looking for.Quality Automotive Service Advisors.Our Service Advisor should be passionate about customer servic...Show more

 • Promoted • New!

Family Service Advisor

Service Corporation InternationalPasadena, TX, United States
Full-time

Our associates celebrate lives.Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements.The Family Service Counselor serves families by prov...Show more

 • Promoted • New!

Merrill Advisor Development Program - Financial Advisor: Greater Houston Market

Bank of AmericaHouston, TX, United States
Temporary

Merrill Advisor Development Program - Financial Advisor: Greater Houston Market.Houston, Texas;Conroe, Texas; The Woodlands, Texas; Houston, Texas; The Woodlands, Texas.To proceed with your applica...Show more

 • Promoted

Customer Accounts Advisor

AaronsHouston, TX, US
Full-time

The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more