Director of People Resources

Job Description

Job Description

With over 75 years in the business, there’s no organization quite like King's Seafood Company. You’ll be awestricken by our dedication to the sourcing and quality of our products, the development of our crew, and we’re getting bigger and better every year! For these reasons, we are seeking a People Resources Director (HR Director) to join the leadership team.

Job Description : Leads initiatives in human resource arena to support and positively impact KSC goals. Partners with Chief People Officer to provide support in all areas of HR with a major focus and responsibility in crew development (2-3 direct reports and 2-3 indirect reports), Guest relations, Workers Compensation and Safety, Compliance, Payroll and Benefits.

Here's What We'll Bring To The Table :

• Competitive Salary : $135,000 to $160,000 plus bonus paid quarterly
• Unlimited paid time off
• Dining Discount for you and up to 5 guests
• 401k with a Match
• Education Reimbursement
• Medical insurance, Dental insurance, Vision insurance, Life insurance, and Pet Healthcare Savings Account
• Technology package

Crew Development / Crew Relations :

Leads and manages People Resource Business Partners on a daily basis.

Integral part of developing the team to cross train and promotion

Responsible to internal communications regarding benefits, or company policies.

Conducts training and educational workshops for operations Managers

Influence a coaching culture to all levels of leadership throughout the company.

Influence a coaching culture to all levels of leadership throughout the company.

Mentors direct reports through smaller (less complex) crew relations for all locations.

Takes the lead on larger (more complex) crew relations for all locations; works with Directors, General Managers and Vice President to resolve issues in a timely manner and within the scope of our culture.

Partners with / advises Operational Leaders in disciplinary actions and terminations.

Maintains in depth knowledge of legal requirements related to day-to-day management of crew, reducing legal risks, and ensuring regulatory compliance.

Participates in legal cases with data gathering, support, interviews and written summaries

Guest Relations :

Oversees at the home office all crew and guest inquires, complaints, compliments, or concerns with all KSC restaurants and support centers.

Works closely with our liability insurance carrier to ensure claims are being handled properly and Guests are being treated to our standards.

Oversees investigations and tracks results stemming from Guest call or inquiry relating to one of KSC restaurants or support centers.

Safety and Workers Compensation Program :

Participates in annual negotiations with self-funding insurance broker / carrier

Works with People Resource Team to outline and implement training programs about crew safety procedures and accident protection and prevention.

Developing and distributing educational materials, inspecting company facilities, and recommending corrections or additional precautions to ensure compliance to established regulations

Manages People Resource Team to create monthly meetings with safety rep’s

Manages audits and tracks all worker’s compensation claims including all required forms and timelines

Leads quarterly reviews with TPA to ensure claims are being handled properly; takes appropriate action if needed.

Oversees the monthly medical bills for payment. Works with People Resource Team to ensure they are accurate and on time.

Oversees the Return to Work Program and ensures it is being used

Conducts the Serve Safe Class for all new Managers

Coaches all crewmember and managers on proper safety procedures

Researches and analyzes data pertaining to any trends or patterns and communicates the results to the appropriate people.

Participates in outside legal for any settlements, depositions, investigations for workers compensation cases.

Legal and Compliance Programs :

Leads any DFEH or EEOC claims

Assist / Lead in any lawsuits (class action or other)

Works with outside counsel to ensure KSC policies are in compliant with current state and federal laws. Updates annual handbooks.

Overviews state law for all states our restaurants are doing business in to keep updated on any changes to the law.

Has knowledge of legal issues, commonly used concepts, practices, and procedures within the labor law field.

Collects and analyzes HR data, and makes quarterly presentations to Executive team on recommendations.

Benefits Overview :

Leads annual negotiations with self-funding insurance broker / carrier

Works with People Resource Team to track (weekly / monthly) claims and partners with accounting for financial tracking

Ensures all programs are in compliant with KSC standards. (health, dental, vision, life, 401k, Voluntary programs)

Directs projects and concerns accordingly while partnering with People Resource Business Partners.

Collects and analyzes data and makes quarterly presentations to HR team on recommendations.

Oversees all Leave of Absences for locations.

Understands the legal issues, tracking, follow up, and go to person for clarity and questions.

Work with People Resource Team on admin, tracking, communication with Operations Managers

Payroll :

Understand payroll laws and compliance pieces for each state

Back up for decision making.

Requirements :

A bachelor's degree in Human resources or related area

10 or more years of experience in HR with at least 6 at a management level

Achievement Driven

Resilient in an ever-changing environment and comfortable taking ownership

Must be able to multi-task, with excellent time management skills

Strong written communicator

Strong oral communicator – to individuals as well as public speaking

Strong analytic skills and data driven mindset

Ability to see both sides of a story while remaining neutral

Ability to empathize with all situations

Great follow up and follow through skills

Proficient in computer (excel, word, outlook)

Labor law background a plus

Safety or Workers Compensation background a plus

Always illustrates a positive outlook on situations

Work Conditions :

Sitting 40%

Typing 25%

Communication ( talking and written)20%

Walking 5%

Standing1%

Pushing1%

Pulling 1%

Carrying 1%

Lifting 1%

Other Requirements :

Ability to lift up to 40lbs. ( typically 1 30lbs)

Ability to carry up to 100 feet

Ability to reach up to 6 feet ( typically 2-5 feet)

Ability to work off counter heights of 36-42 inches