Messaging and Collaboration Cloud Architect

Req ID : 342947

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging and Collaboration Cloud Architect to join our team in Richmond, Virginia (US-VA), United States (US).

Position Overview

We are seeking a highly experienced Solution Architect to lead the design, implementation, and optimization of enterprise-grade messaging and collaboration solutions using the Microsoft 365 platform. This role will drive architectural decisions, ensure alignment with business goals, and provide strategic guidance across multiple service towers including messaging, security, compliance, and end-user collaboration. This role requires a leader who can invision the next phase of the project to grow into the available features in the current licensing and apply to industry best practices and existing capabilities and services to the project. This position is not limited to only documentation and planning, but also supports hands on involvement in the tenant(s) operations to mentor and grow internal support staff on the messaging and collaboration features.

Key Responsibilities

Architect and oversee deployment of M365 services including Exchange Online, Teams (including Teams Voice), SharePoint, OneDrive, Intune, and Entra.

Lead integration efforts across messaging infrastructure, including SMTP routing, DLP, encryption (Virtru), and mobile device management (Intune, Workspace One).

Design and implement high-availability and disaster recovery strategies for messaging and collaboration environments.

Collaborate with service owners and stakeholders to define and enforce security policies using Microsoft Purview, Sensitivity Labels, and Records Management.

Provide architectural oversight for M365 add-ins and integrated apps, ensuring compatibility and streamlined deployment across desktop and mobile platforms.

Guide the implementation of Copilot for M365, including configuration, change management, and user enablement strategies.

Maintain architectural documentation including AODs, RTMs, and technical response templates for compliance and audit readiness.

Support service management processes including incident response, root cause analysis, and proactive health monitoring.

Required Qualifications

8+ years of experience in enterprise architecture with a focus on messaging and collaboration platforms.

5+ years experience in Microsoft 365 services and licensing models (G5 entitlements, Copilot, Purview, Teams, SharePoint Online, Intune).

5+ years experience with hybrid cloud environments and directory synchronization (Azure AD Connect, GCDS).

2+ years experience with ServiceNow CMDB and configuration item tracking.

2+ years exeprience in PowerShell and scripting for data analysis and cloud tenant administration.

3+ years experience with mobile device managment using ABM and ZT for both BYOD and company owned devices - Intune and Workspace One.

2+ years experience in M365 Information Rights Management

Preferred Skills

Experience supporting public sector or regulated environments.

Knowledge of enterprise backup and recovery solutions for M365 data.

Excellent communication and stakeholder engagement skills.

Strong understanding of compliance frameworks (FedRAMP, ISO 27001, SOC) and data governance.

Work Location

Remote with occasional on-site engagements.

Contract Type

Full-time; Duration aligned with project milestones and performance reviews.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $87 952 - $195 450. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and / or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ()

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here () . If you'd like more information on your EEO rights under the law, please click here () . For Pay Transparency information, please click here () .