Chief Engineer

Overview

The Chief Engineer is responsible for all administrative, financial and operating aspects of the Club as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the Club.

Responsibilities

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to annual budget for department.
• Develop financial forecasts and actively participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Create and implement a preventative maintenance program for all Club equipment.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to General Manager and leadership team. Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Review all member and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Administer all vendor contracts controlled by the engineering department.
• Support and participate in all Highgate programs.
• Lead and participate in Highgate Safety Committee.

Qualifications

• At least 3 years of progressive facilities management experience in a hotel, club or a related field; or a technical certificate with at least 3 years of supervisory or lead mechanic experience. or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Long hours are sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Travel related to company business is sometimes required.
• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written with all levels of employees and members/guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with members/guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all Club required meetings and trainings.
• Participate in coverage as required.
• Perform other duties as requested by General Manager & Director of Operations.
• Maintain regular attendance in compliance with Highgate Standards, as required by scheduling, which will vary according to the needs of the Club.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Standards and regulations to encourage safe and efficient club operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.