Principal Technology Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title : Principal Technology Architect. Location : Oakland, CA. Position Summary :

• The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and Client's enterprise goals.
• The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments.
• The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes.

Job Responsibilities :

Qualifications : Minimum :

Experience in Information Technology architecture, 10 years.

Desired :

Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs.

Translates business needs into scalable, secure, user-centric architectures.

Experienced in Digital Workplace portfolio planning (5-10-year cycles).

Designs integrated solutions across identity, security, collaboration, and support ecosystems.

Understands dependencies between networking, security, cloud infrastructure, and end-user experience.

Leads technical governance, standards development, and vendor evaluations.

Measures success and communicates value through quantifiable outcomes.

Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS.

Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning.

Applies Lean / Agile principles and automation to solve complex problems and reduce manual processes.

Stays current with trends like Copilot, Zero Trust, and AI-driven IT support.

Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design.

Designs with empathy, accessibility, usability, and hybrid work in mind.

Partners with change managers to drive adoption through analytics and support metrics.

Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption.

Communicates clearly with both technical and non-technical stakeholders.

Demonstrates strong leadership, communication, and influencing skills.

Takes ownership, drives results, and overcomes challenges independently.

Exercises sound judgment, shares candid feedback, and thrives in ambiguity.

Manages multiple priorities and maintains strong documentation and administrative discipline.

Master's degree in business administration / engineering or equivalent experience.

Relevant experience in the utility industry.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.