Call Center Specialist

A company is looking for a Call Center Specialist for a remote opportunity. Key Responsibilities Interact with patients via verbal and manual communication, maintaining communication records Manage call schedules for patients at risk for hospital readmission and inform case managers as needed Investigate and resolve questions and concerns while ensuring compliance with policies and procedures Required Qualifications 6 months experience in healthcare, preferably with telephonic patient interaction High School graduate or equivalent Basic knowledge of medical terminology Strong computer software and data entry skills