Helpdesk Technician
Diverse LynxSan Antonio, TX, United States11 hours ago
Job type
- Full-time
Job description
Job Title
Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.
Identifies and resolves technical issues in mobile apps on both iOS and Android platforms.
Troubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.
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Helpdesk Technician • San Antonio, TX, United States
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