Talent.com
Alterations Customer Service Representative

Alterations Customer Service Representative

David's BridalSalem, OR, US
30+ days ago
Job type
  • Part-time
Job description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Alterations Customer Service Representative

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

    • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

    • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

    • Part Time Benefits Include

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance

    • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

    Create a job alert for this search

    Customer Service Representative • Salem, OR, US

    Related jobs
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulSherwood, OR, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career SolutionsCorvallis, Oregon
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocationsAloha, Oregon, United States
    Full-time
    A company is looking for a Customer Support Representative to assist restaurant owners with inquiries and issues.Key Responsibilities Respond quickly and accurately to a high volume of inbound ph...Show moreLast updated: 30+ days ago
    • Promoted
    RN - Home Health in Mount Angel, Oregon - $2,632 / week

    RN - Home Health in Mount Angel, Oregon - $2,632 / week

    VettedMount Angel, OR, US
    Full-time
    Vetted is seeking a RN - Home Health for a travel job in Mount Angel, Oregon.The job was posted about 14 hours ago.The assignment starts on Dec 15 and is 13 weeks long with 8 hour shifts 5 days a w...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Customer Service Representative - All Shifts

    Customer Service Representative - All Shifts

    Circle KNewberg, OR, US
    Part-time
    The position includes, but is not limited to, the following essential job duties, responsibilities and requirements : .Provides prompt excellent customer service in a courteous, friendly and attentiv...Show moreLast updated: 20 hours ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsAloha, Oregon, United States
    Full-time
    A company is looking for an Associate Customer Support Representative (Beauty).Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting questions a...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Respiratory Therapist

    Travel Respiratory Therapist

    Coast Medical ServiceStayton, OR, US
    Full-time
    Coast Medical Service is seeking a travel Registered Respiratory Therapist for a travel job in Stayton, Oregon.Job Description & Requirements. Registered Respiratory Therapist.Coast Medical Serv...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Registered Respiratory Therapist (RRT) - $2,002 per week in Stayton, OR

    Travel Registered Respiratory Therapist (RRT) - $2,002 per week in Stayton, OR

    AlliedTravelCareersStayton, OR, US
    Full-time
    AlliedTravelCareers is working with Atlas MedStaff to find a qualified RRT in Stayton, Oregon, 97383!.Atlas Medstaff is currently seeking candidates in the Respiratory Therapist (Respiratory Therap...Show moreLast updated: 1 day ago
    • Promoted
    Licensed Marriage and Family Therapist (LMFT) - Molalla, OR

    Licensed Marriage and Family Therapist (LMFT) - Molalla, OR

    LifeStance HealthMolalla, OR, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 1 day ago
    • Promoted
    Licensed Mental Health Therapist - Integrated Behavioral Health Program - Molalla, OR

    Licensed Mental Health Therapist - Integrated Behavioral Health Program - Molalla, OR

    LifeStance HealthMolalla, OR, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Family DollarCorvallis, OR, USA
    Full-time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 17 days ago
    • Promoted
    Travel Registered Respiratory Therapist (RRT) - $1,812 to $2,009 per week in Stayton, OR

    Travel Registered Respiratory Therapist (RRT) - $1,812 to $2,009 per week in Stayton, OR

    AlliedTravelCareersStayton, OR, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified RRT in Stayton, Oregon, 97383!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 ...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Pharmacy Technician Lead

    Pharmacy Technician Lead

    Legacy HealthSILVERTON, OR, United States
    Part-time
    With the right medicine at the right time, our patients have the opportunity to heal, improve or recover.That’s why Pharmacy Services is an important element in the Legacy mission to make life bett...Show moreLast updated: 19 hours ago
    • Promoted
    Shop, Deliver, Earn Cash - Instacart

    Shop, Deliver, Earn Cash - Instacart

    Instacart ShoppersLyons, OR, United States
    Part-time
    Start earning quickly with a flexible schedule.Shopping with Instacart is more than grocery delivery.Shoppers help make our world go round. They make money, make moves, and make shopping lists come ...Show moreLast updated: 4 days ago
    • Promoted
    Travel Speech Language Pathologist

    Travel Speech Language Pathologist

    Princeton Staffing SolutionsStayton, OR, US
    Full-time +1
    Princeton Staffing Solutions is seeking a travel Speech Language Pathologist for a travel job in Stayton, Oregon.Job Description & Requirements. Specialty : Speech-Language Pathologist (CCC SLP)....Show moreLast updated: 30+ days ago
    • Promoted
    Travel Speech Language Pathologist - $2,250 per week

    Travel Speech Language Pathologist - $2,250 per week

    Princeton Staffing SolutionsStayton, OR, United States
    Full-time +1
    Princeton Staffing Solutions is seeking a travel Speech Language Pathologist for a travel job in Stayton, Oregon.Job Description & Requirements. Specialty : Speech-Language Pathologist (CCC SLP).Clin...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderMolalla, OR
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Home Health RN

    Home Health RN

    Providence Health and ServicesIndependence, OR, US
    Full-time
    Home Health RN at Providence Health and Services summary : .The Home Health RN provides nursing care to patients in their homes under physician orders, focusing on individualized patient needs and qu...Show moreLast updated: 9 hours ago