HVAC Service Technician

Key Responsibilities:

• Expert Service & Diagnostics: Perform maintenance, service, and repair of residential heating and cooling systems with precision and professionalism
  Diagnose system issues using advanced troubleshooting methods and recommend appropriate repair or replacement solutions.

• Consultative Selling: Educate homeowners on repair versus replacement options
  Present good, better, best solutions for system upgrades, IAQ products, accessories, and system improvements
  Identify aging equipment and create replacement leads when appropriate
  Build value after discussing pricing and confidently present financing options

• Proactive Maintenance: Conduct thorough inspections and preventative maintenance to ensure optimal system performance and catch potential problems after they become costly emergencies.

• Revenue & Performance: Meet or exceed average ticket and conversion benchmarks
  Generate replacement opportunities through proper system evaluation
  Recommend maintenance plans and memberships to improve customer retention

• Customer Experience: Communicate clearly and confidently with homeowners
  Build trust through transparency and professionalism
  Deliver Legendary level service that results in 5 star reviews and repeat customers

• Documentation & Process: Accurately document service notes, photos, recommendations, and estimates in Service Titan
  Follow company pricing structure and task times
  Ensure all paperwork, financing applications, and digital signatures are completed properly

• Continuous Growth: Participate in sales training, ride along coaching, and technical education.
  Stay up to date on product knowledge, rebates, financing programs, and industry advancements

Qualifications:

• High school diploma or equivalent
• Proven experience as a Residential HVAC Service Technician or similar role
• Valid HVAC technician license/certification (EPA certification required)
• Strong technical aptitude with demonstrated proficiency in diagnosing and repairing residential HVAC systems across multiple brands
• Comprehensive knowledge of HVAC codes, regulations, and safety standards
• Excellent problem-solving skills and the ability to think critically under pressure
• Outstanding customer service abilities with clear, professional communication
• Self-motivated with the ability to work independently and efficiently manage your schedule
• Physical capability to lift 50+ lbs, work in various weather conditions, and access confined spaces
• Valid driver's license with a clean driving record
• Ability to pass background check and drug screening

Interpersonal Qualifications:

• Customer-First Mindset: Genuine passion for helping homeowners with excellent relationship-building skills
• Problem-Solver Extraordinaire: Creative, solution-oriented thinking to tackle challenges both big and small
• Organized & Detail-Oriented: Ability to prioritize effectively while maintaining meticulous attention to quality
• High Integrity: You hold yourself accountable and do the right thing, even when no one is watching
• Team Player: Collaborative spirit with a positive attitude that lifts others up

Why You’ll Want to Work Here:

At Legendary Home Services, we don't just talk the talk—we live our values every day. Our Legendary Promise says it best: "Integrity, satisfaction, fairness, ethics... with everything we do, with everyone we meet."

If you're looking for a company that leads with integrity, rewards performance, and genuinely puts people first, you're in the right place.

Here's what sets us apart:

• Core Values That Matter - "We Win Together" isn't just a slogan; it's how we operate every single day
• Performance Pay - Your hard work directly impacts your paycheck with competitive compensation and performance-based incentives
• Work-Life Balance - Generous paid time off and paid holidays so you can recharge and spend time with family
• Comprehensive Benefits - Full medical, dental, and vision packages with fully employer-paid options available
• Peace of Mind Extras - Life insurance, identity theft protection, pet insurance, and more
• Secure Your Future - 401(k) with company match to help you build long-term financial security
• Career Growth - Ongoing training, certifications, and advancement opportunities within a growing company
• Top-Tier Tools & Equipment - Fully stocked service vehicles with the latest diagnostic technology
• Supportive Culture - Join a team that celebrates wins, supports each other, and has fun along the way

Ready to Join the Legendary Team?

Apply today and take the first step toward a rewarding career where your skills are valued, your growth is supported, and your success is celebrated!

Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.