Messenger Courier

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description

MESSENGER COURIER NGS

About the Role:

As a Messenger Courier, you will play a critical role in the efficient operation of our organization by ensuring the timely and secure delivery of documents, packages, and other materials to designated recipients. You will serve as the face of our company, delivering exceptional customer service while adhering to all safety and security protocols. This position requires a reliable and detail-oriented individual with excellent communication skills and a commitment to upholding our organization's reputation for professionalism and reliability.

Essential Job Responsibilities:

• Pickup and deliver documents, packages, and other items to and from designated locations in a timely and efficient manner.
• Safely operate a motor vehicle, following all traffic laws and regulations, to ensure the timely delivery of items while maintaining a clean driving record.
• Verify the accuracy of delivery addresses and ensure that all items are delivered to the correct recipient.
• Maintain a professional appearance and demeanor while interacting with customers and representing the company.
• Provide excellent customer service by responding promptly to inquiries, resolving issues, and addressing any concerns or special requests from clients.
• Maintain accurate records of deliveries, including obtaining signatures or proof of delivery as required.
• Follow established delivery routes and schedules, adjusting as needed to accommodate changes or special requests.
• Adhere to all safety and security procedures, including proper handling of sensitive or confidential materials and compliance with company policies.
• Perform routine vehicle maintenance and inspections to ensure safe and reliable operation of the delivery vehicle.
• Assist with other duties as assigned, including office errands, mail sorting, or general clerical tasks during periods of low delivery volume.

Qualifications:

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Previous experience as a courier, delivery driver, or similar role.
• Familiarity with local roads, neighborhoods, and traffic patterns.
• Excellent communication and customer service skills.
• Ability to lift and carry packages weighing up to [insert weight] pounds.
• Strong attention to detail and organizational skills.
• Ability to work independently with minimal supervision.
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
• Experience using GPS navigation systems or route optimization software.
• Knowledge of basic vehicle maintenance and troubleshooting.
• Familiarity with courier or delivery service software for tracking and managing deliveries.
• Additional certifications or training in defensive driving, customer service, or related areas.

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with , , , or We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.