Hospital Unit Support Specialist, AM (EastPointe)

EastPointe Hospital Job Opportunity

EastPointe Hospital is a private, free-standing psychiatric hospital for adults located in Daphne, Ala. EastPointe's clinical and medical professionals assess and evaluate adults in psychiatric crisis. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults admitted to EastPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for an estimated three-to-seven-day stay. The goal is for each patient to return to home or to the least restrictive level of care.

Job Responsibilities

Primary Job Functions :

• Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
• Returns incomplete documentation to the program supervisor.
• Keys billing information on a daily basis from the DSR into the CSM system appropriately.
• Files documentation in the appropriate section of the consumers' records as needed.
• Completes administrative review when needed.
• Performs basic clerical functions.
• Completes census maintenance on a daily basis accurately and completely, including the "head in the bed check" completed at midnight.
• Completes Compliance Checklists on a daily basis.
• Makes copies and faxes information as needed and checks fax regularly.
• Assembles charts and checks records for availability of forms.
• Notifies nurses of e-signature changes.
• Upon admission, accesses and prints medication lists and medical checklists for active consumers and places on charts.
• Notifies applicable staff of emergency situations in an appropriate and timely manner.
• Ensures the cleanliness and orderliness of the units.
• Assists with pulling and locating charts and with other requests.
• Maintains the chart tracking (charge-out) system to track the location of each record.
• Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes / orders. Restraints and Seclusion observation sheets.
• Distributes office supply orders for the unit and places supply orders with the administrative assistant as needed.
• Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
• Ensures unit / nursing supplies are maintained at appropriate levels.
• Keeps Dietary informed of admissions and prints dietary tickets as needed.
• Ensures that all unit copiers are working appropriately and reports issues to IT department.
• Assist with facilitating hospital phone time in professional, organized, and quiet manner.
• Serve as the back-up for the Admission Support Specialist if necessary.
• Complete "head in the bed checks" in the event Admission Support Specialist is unavailable.
• Support Front Desk Support Specialist as needed.

Other duties that may be performed depending on facility :

Supervision and consultation :

Customer Service Driven Care :

Administrative and other related duties as assigned :

Physical Requirements :

Qualifications

High school graduate or equivalent.

Preferred applicants have experience in the healthcare field, with experience relative to admissions and discharges.