Hospital Unit Support Specialist, AM (EastPointe)

Job Title

EastPointe Hospital is a private, free-standing psychiatric hospital for adults and adolescent males (ages 12 18) located in Daphne, Ala. EastPointe's clinical and medical professionals assess and evaluate adults and adolescents in psychiatric crisis. Treatment focuses on stabilizing psychiatric symptoms and preventing psychiatric commitment. Adults and / or adolescents admitted to EastPointe will have exhibited life-threatening, destructive or disabling behavior or symptoms. Each patient completes a psychiatric diagnostic evaluation and receives 24-hour clinical care for the duration of their stay. The goal is for each patient to return to home or to the least restrictive level of care.

Primary Job Functions

Office professional responsibilities :

• Reviews documentation for any improper corrections, missing signatures, dates, times, etc. and monitors for completeness.
• Completes daily chart checks.
• Runs Orders Needing Validation report and notifies appropriate doctors.
• Returns incomplete documentation to the program supervisor.
• Files documentation in the appropriate section of the consumers' records as needed.
• Performs basic clerical functions.
• Completes census maintenance on a daily basis accurately and completely, including the "head in the bed check" completed at midnight.
• Completes Compliance Checklists on a daily basis.
• Makes copies and faxes information as needed and checks fax regularly.
• Assembles charts and checks records for availability of forms.
• Notifies nurses of e-signature changes.
• Notifies applicable staff of emergency situations in an appropriate and timely manner.
• Ensures the cleanliness and orderliness of the units.
• Assists with pulling and locating charts and with other requests.
• Maintains the chart tracking (charge-out) system to track the location of each record.
• Ensures all charts are accounted for and filed on the chart rack at the end of each shift and all signatures have been obtained on progress notes / orders. Restraints and Seclusion observation sheets.
• Distributes office supply orders for the unit and places supply orders with supervisor and storekeeper as needed.
• Accesses labs on a daily basis, prints reports and places on appropriate charts for review.
• Keeps Dietary informed of admissions and prints dietary tickets as needed.
• Ensures that all unit copiers are working appropriately and reports issues to supervisor.
• Assist with facilitating hospital phone time in professional, organized, and quiet manner.
• Support Front Desk Support Specialist as needed.

Admissions responsibilities :

Other duties that may be performed depending on facility :

Supervision and consultation :

Customer Service Driven Care :

Administrative and other related duties as assigned :

Physical Requirements of the Job :

Qualifications

High school graduate or equivalent; Preferred applicants have experience in healthcare field, with experience relative to admissions and discharges.