Manager, Operations

Shift Friday - Sunday 6 : 00am - 6 : 00pm

Position Summary

The Operations Manager is responsible for the safe and effective execution of daily operational plans and strategies. This role leads and allocates resources, ensures compliance with key processes, and drives performance across safety, quality, efficiency, and financial KPIs. The Operations Manager is accountable for product safety, quality, and legality while fostering a culture of teamwork and continuous improvement.

Primary Responsibilities

• Manage at least two full-time exempt direct reports, including hiring, coaching, development, recognition, and performance management.
• Direct all operational aspects of the facility across multiple shifts.
• Monitor and evaluate productivity goals daily to ensure targets are met.
• Promote and reinforce the company's teammate culture throughout the facility.
• Ensure achievement of production, quality, and safety objectives.
• Review and validate production and inventory reports for accuracy.
• Coordinate with the Core Excellence Program and conduct regular audits for compliance.
• Plan and manage operational budgets, including staffing levels, overtime, and headcount.
• Lead initiatives to improve inventory accuracy and shipment / loading precision.
• Implement process improvement programs using Quality Driven Management (QDM) methodologies.
• Support the General Manager with special projects as needed.
• Oversee daily activities of 40 100 team members, inspiring performance in productivity, safety, quality, and teamwork.
• Collaborate cross-functionally to drive optimal productivity and inclusive workplace culture.
• Develop, maintain, and improve performance plans; identify and implement process enhancements.
• Promote a safe work environment through training and accident preparedness initiatives.

Education and Experience

Skills and Competencies

Requirements, Perks, and Benefits (US Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

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Pay Transparency

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more :

E-Verify Notice (bilingual)

Right to Work Notice (English)

Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact

FSC.TalentAcquisition@fedex.com

Perks and Benefits at FedEx Supply Chain (FSC)

Note : Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education / training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.