Overview
Manager, Field & Marketing Operations (Speaker Bureau) at Rhythm. This role is part of the Field & Marketing Operations organization, providing operational support to the North America organization including Brand Teams, customer-facing roles and other non-Commercial functions. A primary responsibility is to manage all aspects of Speaker Bureau planning, development, and execution aligned with strategic brand objectives. This includes speaker bureau logistical coordination, planning and implementation, and cross-functional matrix management. The role serves as the primary liaison with field teams for speaker bureau programs and with brand and internal teams for peer-to-peer activities. The Manager will also provide logistical planning, execution, and onsite support for national and regional congress symposia and will be responsible for symposia logistics for conferences and additional meetings as they arise. This role reports to the Associate Director, Field & Marketing Operations.
Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with department and business needs. This role includes travel.
More about Rhythm
Rhythm is a dynamic, growing global team spanning more than a dozen countries. We transform the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines addressing root causes. Our team is committed to expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism. Our core values are : advancing scientific understanding to improve patients’ lives; tackling tough challenges with bold questions; eagerness to learn and adapt; collaboration and ownership; and valuing the unique contributions of each individual.
Responsibilities and Duties
- Speaker Programs Management (Speaker Bureau, KOL Meetings & Symposia, etc.)
Manage all aspects of speaker bureau coordination, including venue selection, travel, materials, technology, and execution; serve as the primary contact for speakers, field teams, internal departments, vendors and attendees
Organize and manage implementation of speaking engagements and speaker bureau programs, and related training, ensuring compliance with company policies, procedures, and business rulesImplement metrics plans and optimization; manage quarterly business reviews of programsEnsure all speaker programs adhere to regulatory guidelines (e.g., FDA, PhRMA, Sunshine Act)Manage documentation, expense tracking, and reporting for transparency and audit readinessCollaborate with Legal and Compliance teams to update policies and proceduresCreate marketing materials for the field teams / HQ to promote the programsSupervise and handle financial disbursements to speakers and vendors for programsPartner with Medical Affairs, Marketing, Sales, and Events teams to align speaker bureau activities with strategic goalsServe as point of contact for speaker-related inquiries and issue resolutionProvide regular updates and performance metrics to leadershipCongress SupportKey logistical contact for Healthcare Professionals (HCP), KOL and advisory activities at conferences
Create marketing materials for the field teams / HQ to promote activities, where allowedLead product theaters at key congresses (materials, invitations, speaker management)Coordinate with internal partners (Brand, Sales, Medical) to optimize organizational presence and key customer engagementsServe as onsite liaison between Rhythm and associations; attend Rhythm events that require supportField & Marketing Operations SupportCollaborate on special projects as needed
Potential to work cross-functionally with the marketing team on Advisory Board logistics, North America Meeting Planning, POA Meetings, etc.Qualifications and Skills
Bachelor’s degree and / or combination of education and relevant work experience5+ years’ experience in administration and management of commercial operations logistics (across meetings, speaker bureaus and / or congresses) within the pharmaceutical industry or with a primary service provider for a pharmaceutical company; rare disease experience is a plus2+ years of project management or coordinator experience within peer-to-peer, medical education, and / or speaker bureau activities for life sciences2+ years of experience as a speaker bureau coordinator or meeting planner in the pharmaceutical industryExperience managing vendor partners / consultants and leading project teams to achieve milestones and objectivesStrong understanding of PhRMA Guidelines and Sunshine ActProficiency with Microsoft Office (Outlook, PowerPoint, Word, Excel, Teams) and systems such as Salesforce, Veeva PromoMatsAbility to leverage technology to optimize business operations and support cross-functional initiativesResults-driven with a high sense of urgency and accountabilityEffective planning, organizational, and prioritization skills; ability to meet deadlinesDemonstrated program ownership and consistent delivery on commitmentsStrong interpersonal skills and ability to collaborate with external experts and cross-functional partnersAbility to work independentlyUp to 30% travelRhythm is an equal opportunity employer and supports a diverse workforce. This role requires willingness to travel and flexibility in location and schedule as needed.
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