Customer Service Rep.

Customer Service Representative

Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a customer service representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products / services, and resolve issues to ensure a positive customer experience. The team is the heartbeat of the company's success, and we are seeking a motivated customer service representative to contribute to their commitment to customer satisfaction.

Some responsibilities include :

• Receiving and placing telephone calls
• Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
• Provides accurate, friendly customer service in a timely fashion
• Performs functions including handling cash and other daily transactions
• Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
• Maintains currency and coin under prescribed limits
• Adheres to bank security policies and maintains confidentiality of bank records and client information

Requirements :

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.