Install Operations Associate

Install Operations Associate

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers from Fortune 500 enterprises to small businesses across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

About the Role

As Install Operations Associate for the Professional Services team, you will be responsible for managing the end to end invoicing process and ensuring timely and accurate payments to vendors and accurate reporting back to the business. The ideal candidate will have excellent organizational and communication skills, attention to detail, and a high level of proficiency in report generation. Your organization will support Motive Onboarding Project Managers, and 3rd party Installation Companies and Partners of Motive.

What You'll Do

• Manage the entire invoicing process from creating of the statement of work, and purchase order to receipt of invoice, verification and approval of invoice, and payment to the installation partner.
• Verify accuracy of invoices and ensure invoices are coded correctly for reporting
• Maintain and update vendor price catalog database as needed
• Respond to inquiries from vendors regarding invoice and payment status
• Develop and maintain strong relationships with vendors and internal stakeholders
• Conduct regular vendor statement reconciliations
• Support accounting team as needed with month-end and year-end close processes
• Act as a liaison between vendors and internal stakeholders
• Installation verification of hardware to validate and communicate invoice approvals to push for payment
• Create Statement of work for installation partners and route for signature
• Create and maintain oversight of all purchase orders and related invoices; executing change orders as needed to ensure on time and accurate payment
• Respond and Coordinate with Motive Accounts Payable Team on questions around invoices and change requests
• Create reports for various purposes such as financial, operational, and performance-based reviews for the professional installers, the proinstal program and overall impact on the business.
• Support and assist in installation partners with any invoice disputes, questions, outstanding payments, etc.
• Drive Impactful Process Improvements and Business Transformation efforts within the invoicing team to support the future of Professional Services and the growing business

What We're Looking For

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.