Program Supervisor, Institute for Learning in Retirement

Job Description

Job Description

The ILR Program Supervisor manages the Institute for Learning in Retirement (ILR), a dynamic community of lifelong learners age 55+. The Supervisor is responsible for coordinating semester programming, supporting instructors and students, overseeing registration and scheduling, and promoting the program both on campus and in the community. This position blends program administration, event coordination, and community engagement. The ideal candidate is organized, technically savvy, and eager to build connections with older adult learners. While program-specific systems can be taught, success in this role depends on strong communication skills, initiative, and the ability to create a welcoming learning environment.

POSITION SUMMARY

• Organize ILR courses and events for fall and spring semesters.
• Coordinate scheduling, room requests, and registration timelines.
• Assist in reviewing and preparing course proposals and instructor materials.
• Work with staff and instructors to ensure smooth program operations.
• Recruit, onboard, and support new and returning instructors.
• Provide guidance on classroom technology and program expectations.
• Maintain positive relationships with instructors and assist with evaluations.
• Serve as the primary contact for ILR students, answering questions and resolving concerns.
• Foster an inclusive, supportive environment for learners age 55+.
• Represent ILR at community events and help strengthen partnerships.
• Contribute to the development and editing of the ILR course catalog.
• Collaborate on program marketing through Constant Contact, flyers, social media, and outreach events.
• Promote ILR programs within Bergen Community College and the wider community.
• Use registration and scheduling systems (training provided) such as Elevate, Colleague, and Ad Astra.
• Maintain records of courses, rosters, attendance, and communications.
• Prepare semester updates and reports as needed.

SPECIAL SKILLS AND QUALIFICATIONS Education : Bachelor’s degree required; Master’s degree preferred.

Experience : Three or more years of experience in education, program coordination, or community engagement. Experience with older adult learners or continuing education programs is a plus.

Knowledge, Skills, and Abilities

Community Focus : Strong interest in working with older adult learners and supporting a welcoming program culture.

Technical Skills : Comfortable with databases, scheduling tools, Google Workspace, Microsoft Office, and email platforms.

Organization : Ability to manage multiple projects and deadlines with accuracy.

Communication : Excellent verbal, written, and interpersonal communication skills.

Problem-Solving : Flexible, resourceful, and able to respond to challenges during courses and events

HOURLY RATE AND BENEFITS

$25-$32 / hour

Pension eligible

403B eligible

Bergen Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.