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Transaction Services Specialist

Transaction Services Specialist

TRUSTWORTHY FINANCIAL, LLCHumboldt, IA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Overview :

  • We are seeking a highly organized and detail-oriented Transaction Services Specialist to join our team.
  • In this role, you will be responsible for performing a variety of tasks related to transaction processing, client support, and cross-functional collaboration.
  • The ideal candidate will have a strong understanding of financial transactions, ACH processing, tax documentation, and client service, with a commitment to accuracy and efficiency in all tasks.
  • This person must possess a self-starter attitude and a desire to achieve a high standard of service.

Key Responsibilities :

  • ACH Processing (In and Out) : Process ACH transfers for both incoming and outgoing transactions, ensuring compliance with relevant regulations and accurate settlement.
  • Reconcile ACH payments to ensure timely and accurate fund transfers.
  • Transactions :

  • Process transactions, including the sale or conversion of assets for clients, in accordance with their instructions and investment portfolios.
  • Ensure all necessary documentation is obtained and verified for each transaction.
  • Deposits and Withdrawals :

  • Facilitate client deposits and withdrawals in a timely and accurate manner.
  • Coordinate with custodians and clients to ensure smooth execution of transactions.
  • Custodian Alerts :

  • Monitor custodian alerts for any changes or updates to client accounts or transactions.
  • Investigate discrepancies or issues related to custodian notifications and take appropriate action.
  • Tax Forms / 1099 Inquiries :

  • Assist clients with questions regarding tax forms, including 1099s, and ensure accurate information is provided.
  • Collaborate with the tax team to resolve any discrepancies or issues related to tax reporting.
  • Cost Basis Updates :

  • Perform updates to clients' cost basis information, ensuring compliance and maintaining accurate records for all transactions.
  • Work with internal teams to validate and correct any discrepancies in cost basis calculations.
  • Miscellaneous Action Items :

  • Handle various tasks related to client transactions and account management, including researching issues and resolving problems in a timely manner.
  • Support the team in meeting key performance indicators and client satisfaction goals.
  • Cross-Training for Client File Preparation :

  • Participate in cross-training initiatives to support the preparation of client files, ensuring that all necessary documentation is in place for smooth transactions.
  • Assist team members in maintaining up-to-date client records and provide backup support as needed.
  • Qualifications :

  • Education : High school diploma or equivalent required; bachelor’s degree in finance, business, or related field preferred.
  • Experience :

  • 2+ years of experience in financial services, transaction processing, or a related field.
  • Knowledge of ACH, deposits, withdrawals, liquidations, and other financial transactions.
  • Familiarity with tax forms (1099) and cost basis reporting is a plus.
  • Skills :

  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or transaction platforms.
  • Ability to handle multiple tasks simultaneously and meet deadlines.
  • Other Requirements :

  • Ability to work independently and as part of a team.
  • Problem-solving skills and the ability to address issues proactively.
  • Knowledge of relevant financial regulations and compliance standards.
  • Work Environment :

  • Fast-paced environment requiring flexibility and adaptability.
  • Benefits :

  • Competitive wages.
  • Comprehensive benefits package including health, dental, and vision insurance, 401(k), and more.
  • Professional development opportunities and a supportive team environment.
  • If you are a highly motivated individual with a passion for financial services and a strong attention to detail, we invite you to apply for the Transaction Services Specialist position.

  • Join us and help provide excellent service to our clients while growing your career in a dynamic environment.   Powered by JazzHR
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    Service Specialist • Humboldt, IA, US

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