IT Technician

Job Description

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Key Responsibilities :

• Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
• Install, configure, and maintain operating systems, applications, and enterprise tools.
• Manage imaging, deployment, asset tagging, and hardware logistics.
• Respond to VIP or executive-level support requests.
• Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting.
• Maintain accurate documentation of incidents, service requests, and asset records.
• Follow company IT policies, security standards.
• Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.

Qualifications :

Benefits :