Customer Service Representative

Job Description

Job Description

Position : Customer Service Representative

Location : On Site in Miami, FL , 33126

$46,000-$52,000 Salary Based On Experience with a 10% Bonus

Looking to HIRE RIGHT AWAY!!

MUST HAVES :

• 3+ years of experience in an office or call center environment (Call center / customer support experience like Amex)
• Ability to handle high-pressure situations and provide solutions
• Ability to build and maintain business relationship with stakeholders
• Strong organizational, time management, and problem-solving skills

Day to day :

Our client is looking for a Member Support Specialist to join their Member Experience team in Miami, FL. This organization is a large supply chain organization in the restaurant industry that is constantly looking for ways to improve supply chain efficiency and drive improvement across the business. This role requires exceptional communications and problem-solving skills, as you’ll be responsible for managing business relationships with members, troubleshooting issues, and providing timely resolutions. As a key representative of the company, you’ll help ensure smooth operations for our members by offering support on a variety of supply chain and brand topics. You’ll play a vital role in maintaining high standards of service and excellence in a fast-paced environment, helping deliver a best-in-class member experience.