Leave Specialist, HR Leave ManagementMadison Approach • Hawthorne, NY, US

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Leave Specialist, HR Leave Management

Madison Approach • Hawthorne, NY, US

11 days ago

Job type

Full-time

Temporary

Job description

Job Description

Leave Specialist, Leave Management

12-Month Temporary Assignment

Position : Leave Specialist, Leave Management

Employment Type : Temporary (12-Month Assignment)

Schedule : Full-Time, On-Site, Monday - Friday, Business Hours

Compensation : $39 - $43 / hour

About This Opportunity

Madison Approach Staffing is seeking an experienced Leave Specialist to join our healthcare client's Leave Management team for a 12-month assignment. This senior-level role combines leave administration expertise, compliance knowledge, and leadership responsibilities in supporting a comprehensive leave management program across a healthcare network.

If you're a detail-oriented professional with strong regulatory knowledge and experience managing complex leave cases, this opportunity offers the perfect platform to showcase your expertise while making a meaningful impact on employee experiences.

Position Overview

As the Leave Specialist, you'll serve as a subject matter expert and team leader within the Leave Management department, overseeing both Non-Occupational and Workers' Compensation leaves across a healthcare network. You'll manage the complete leave lifecycle from intake to closure while providing training, mentorship, and operational support to ensure compliance with state and federal regulations.

Key Responsibilities

Leave Administration & Case Management

Oversee comprehensive leave of absence claim management from first notice through closure for the network
Review and analyze medical documentation to determine eligibility for assigned claims
Handle complex leave cases requiring advanced judgment based on knowledge, skills, and experience
Ensure accurate eligibility decisions by reviewing guidelines and applying regulatory requirements
Maintain accurate records and ensure full legal compliance with all leave documentation
Integrate multiple leave types (e.g., Workers' Compensation with FMLA) and coordinate with benefits, payroll, and other functions

Workers' Compensation Management

Act as primary point of contact for injured employees throughout their Workers' Compensation claims

Serve as liaison between injured employees and Workers' Compensation adjusters

Analyze and process Workers' Compensation claims by investigating and gathering information to determine compensability and exposure

Investigate claims to determine injured worker's entitlement to benefits

Administer indemnity and medical benefits for valid Workers' Compensation claims

Conduct interviews with injured employees to obtain detailed descriptions of injuries

Organize and analyze all files and documents related to injured workers and injuries

Team Leadership & Training

Provide support, guidance, and training to Leave of Absence Specialists on appropriate procedures for all leave types

Develop and update Leave Management Process Training Manual for new hires

Train staff on new systems and process documentation

Provide day-to-day support and development for Senior Leave and Leave Specialists

Serve as subject matter expert for the leave program under direction of Manager of Leave Management

Stakeholder Relations & Customer Service

Serve as point of contact for LOA Administrators, Management, Human Resources, Legal, and plan vendors

Ensure highest level of customer service with supervisors, managers, and employees throughout LOA process

Provide responsive support and guidance on complex leave matters

Communicate effectively across all organizational levels

Reporting, Analytics & Compliance

Develop, generate, and present reports to analyze leave data and trends

Create and manage dashboard reports for management review

Track current leaves, returns from leave, and intermittent leave implications

Provide day-to-day support and insight to Metrics & Performance monitoring mechanisms

Review, update, and maintain knowledge of all LOA policies to ensure legal compliance

Ensure proper distribution and integration of policies with all departments

Participate in continuing education on LOA topics to ensure 100% federal and state compliance

Systems Management

Maintain integrity of leave systems including ADP, HR systems, time and leave systems, Access, and Excel

Ensure accurate data entry and system functionality across multiple platforms

Support system updates and enhancements as needed

Special Projects

Perform special projects and initiatives as assigned

Support departmental objectives and organizational goals

Contribute to process improvements and efficiency initiatives

What You'll Need

Required Experience

Minimum 4 years of extensive administrative experience with comprehensive support background

Proven expertise in leave administration including FMLA, Workers' Compensation, and other leave types

Experience with leave management systems and HRIS platforms (ADP experience strongly preferred)

Strong background compiling and analyzing large volumes of information

Demonstrated ability to streamline processes and maximize productivity

Experience working in high-volume, fast-paced environments while meeting deadlines

Education

Bachelor's Degree required

Master's degree progress may substitute for experience (30 credits = 1 year, up to 4 years)

Technical Skills

Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)

Experience with Access databases

Comfortable with internet research and website navigation

Strong data analysis and reporting capabilities

Ability to learn and master multiple leave management systems

Essential Competencies

Exceptional organizational skills with systematic thinking ability

Proactive problem-solver and collaborative team player

Detail-oriented with ability to handle sensitive and confidential matters appropriately

Self-starter requiring minimal supervision with ability to manage competing priorities

Professional and articulate communicator with excellent written and verbal skills

Ability to exercise independent judgment and discretion

Energetic, driven personality with demonstrated initiative

Strong customer service orientation

Regulatory Knowledge

Thorough understanding of FMLA, ADA, Workers' Compensation, and state / federal leave laws

Commitment to maintaining 100% compliance with regulations

Ability to interpret and apply complex regulatory requirements

Continuous learner who stays current on leave management best practices

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Leave Specialist • Hawthorne, NY, US

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