Requisition Outside Sales & Design Consultant

Outside Sales & Design Consultant

The Outside Sales & Design Consultant is a highly skilled salesperson with a proven track record of results and provides exceptional service in premium custom designs and organizational solutions for the whole home. This role designs and sells premium custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys
• Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home
• Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
• Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
• Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store
• Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth
• Collaborates, partners and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation
• Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
• Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation
• Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration
• Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
• Maintains discretion related to all confidential / sensitive company and customer information

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect :

For our full-time associates, we offer even more :

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Experience and Skills Required

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Stores Physical Requirements State Specific Notices