Step-On Guide - Kauai

Job Description

Job Description

We are seeking energetic, positive, outgoing Step-On Guides / Narrator Ambassadors who present interesting and factual information about Hawaii's history, language, culture, and significant sites. Ensure a positive and memorable experience for the clients while providing a high level of customer service.

Essential Duties :

• Greet passengers and clients and assist those with special needs or requests.
• Load passengers onto the bus by following established safety procedures.
• Maintain accurate records of PAX count, arrival time, and baggage counts.
• Maintain constant communication with Drivers and Base Dispatch on any changes and / or discrepancies to the schedule, arrival, etc.
• Requires knowledge of Hawaii's history, language, culture, significant sites, local area’s roads, and landmarks.
• Requires verbal and written communication skills, and the ability to follow oral and written instructions.
• Present tour narration relevant and appropriate to tour routing.
• Provide excellent customer service.
• Report all required information to Dispatch in a timely matter.
• Review motorcoach safety protocols with guests
• Perform other related duties as assigned by the Dispatch Supervisor or Station Manager.
• Must always be in uniform as per the Employee Handbook
• OTHER : Performs other job-related duties as assigned.

MINIMUM REQUIREMENTS

Education :

Experience :

Knowledge, and Skills Required :

Benefits :

Polynesian Adventure Tours, LLC, is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

To apply, please click on the "Apply Now" link below.

We look forward to hearing from you and having you join Hawaii's best Tour and Transportation team!