Description
The Director role will lead the Otsuka operations platform team by providing superior operational and program delivery across all technology initiatives. The position will be responsible for overseeing all operational aspects of the execution of the roadmap but also the prioritization and oversight across the associated projects and capital planning process and manage the operations support team.
Core Responsibilities include but not limited to the following:
Deliver key programs across roadmap: Effectively manage the technical team, providing oversight to deliver on strategic engagements and program deliverables, ensuring the team delivers against its commitments with the highest quality in a timely fashion. Creates and owns appropriate business-aligned implementation plans, timelines, milestones, etc.
Oversee and lead Center of Excellence teams as well as Managed Service Providers across platforms: Defines priorities for the team aligned with business priorities. Coordinates with the IT Business partners to develop an IT strategy and roadmap that addresses operational contingencies. Identifies technology opportunities to address process ‘pain points’, enable leading practices and technology-enabled improvement opportunities. Builds business case for implementation IT initiatives. Manages the service provider resources to ensure SLA’s are being met.
Vendor Management: Oversee vendor selection, financial and performance management for assigned area, as well as direct relationship management with supplier’s executive team to influence the direction of the supplier’s growth to align with Otsuka needs. Builds and manages working relationship with service providers and software vendors. Coordinates with MSPs to assure proper coverage exists for all applications and all off-shore/on-shore resources
Financial Management and Oversight: Review/create annual budgets, periodic forecasts and re-plans for assigned area, including investments and expenses for assigned projects, platforms, and services. Work closely with share services functions and Finance to maintain alignment on costs and timing.
IT Leadership: Actively participates and influences internal IT strategies surrounding operating models, technology platforms, career growth, and diversity, equity and inclusion. Volunteer to lead internal initiatives that shape the future of IT at Otsuka. Continuously seek ways to optimize the IT operations and manage service providers without jeopardizing the service levels or impacting critical business events.
Career Developer: Provides mentoring, coaching, and professional direction to direct reports. Builds and actively drives an environment for a well-balanced, healthy and prosperous career
Key Qualifications
Minimum of a Bachelor’s degree; preferably, a degree in Computer Science, Engineering, or adjacent fields.
Minimum of years 15 years of experience providing solutions for business, developing and managing implementation of global platforms, with at least 5 years of experience in Life Sciences or adjacent industries experience, and a minimum of 3 years in a leadership role.
Advanced degree in in sciences, business administration, or pharmaceuticals is optimal.
Working knowledge of key processes within the relevant business area and various regulations governing the pharmaceutical industry.
Experience with data warehousing technologies. Snowflake preferred, but Redshift, Oracle, or Microsoft Data Fabrick are also acceptable.
Experience in application integration and API management technologies such as MuleSoft, Boomi, Infomatica IICS, or Oracle SOA suite
Experience with AIML technologies, specifically AWS AI Services, Azure AI Services, DataIKU, and OpenSearch
Knowledge of ITIL and experience in managing all ITSM processes
Superior presentation skills with the ability to influence, drive action and strategy including ability to effectively interface with all levels including senior leadership with demonstrated executive presence.
Proven organizational change management, issues & conflict management, business-technology innovation and transformation experience.
Experience working with globally distributed business and IT teams, especially in Japan, EU and India.
Broad business and IT capability awareness with hands on experience using or implementing functional area specific application.
Multiple successes in delivering new capabilities using system development life cycle (SDLC) practices and managing a complex portfolio using portfolio and project management (PPM) methodologies.
Up to 10% travel is required, based upon business needs.
Disclaimer
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Application Deadline: This will be posted for a minimum of 5 business days.
Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings;.
Disclaimer:This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting .
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Principal Platform Lead • Princeton, NJ, US