Care Coordinator - Sandy Creek

Job Description

Job Description

POSITION OVERVIEW

Harbor Health is seeking a dedicated Care Coordinator for our Village Medical Clinic at Sandy Creek in El Paso to serve as a vital link between our members and their comprehensive care teams. In this role, you will facilitate member engagement, coordinate care plans, and ensure seamless transitions across all touchpoints in our integrated payvider model. The ideal candidate is passionate about member-centered care and thrives in a collaborative environment where they can make a direct impact on health outcomes for underserved communities in Austin.

POSITION DUTIES & RESPONSIBILITIES

• Connect with members to facilitate enrollment in clinical services and programs, driving awareness of available health services and resources
• Collaborate with physicians, nurses, and care team members to ensure members receive coordinated, comprehensive care across multiple touchpoints
• Provide member education on health conditions, medications, treatment plans, and care instructions to members and their families
• Monitor members during care transitions, including hospital discharges and skilled nursing facility stays, to ensure continuity of care
• Accurately document member interactions and maintain compliance with all processes related to member engagement and care coordination
• Build and maintain trusted relationships with members, providers, and the broader care team
• Provide administrative support including scheduling appointments, coordinating with external vendors, and managing insurance-related tasks
• Utilize multiple healthcare systems simultaneously to track members throughout their care journey and maintain accurate records

DESIRED PROFESSIONAL SKILLS & EXPERIENCE

Required :

Preferred :

WHAT WE OFFER

About Harbor Health : At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!

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