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Front Desk Manager
Front Desk ManagerShades of Grey HR • Englewood, OH, US
Front Desk Manager

Front Desk Manager

Shades of Grey HR • Englewood, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Front Desk Manager

Location : Englewood, Ohio

Are you someone who loves taking charge, solving problems on the fly, and creating a welcoming experience for every guest?

We’re seeking a Front Desk Manager who excels in a fast-paced environment and knows how to lead by example. This role is ideal for someone with a strong background in food service who is ready to bring that hustle and consistency into the hospitality industry.

Why You’ll Love It Here :

  • Competitive Pay : $12–$15 per hour (flexible based on experience)
  • Sign-On & Retention Bonuses :

$300 after 90 days

  • Additional $500 after 180 days
  • $1,000 anniversary bonus after 1 year, increasing by $1,000 each year thereafter
  • 5 to 5.5-day workweek, including weekends and second shifts
  • Real growth opportunities – we promote from within!
  • What You’ll Do :

  • Lead and manage front desk operations, ensuring seamless guest check-in and check-out
  • Handle guest concerns and resolve issues quickly and professionally
  • Cross-train and support other departments (housekeeping, breakfast, etc.) as needed
  • Maintain strong cash handling procedures and front desk reporting
  • Generate sales leads and support block bookings for group stays and meetings
  • Monitor guest satisfaction through feedback and online reviews
  • We’re Looking For Someone Who :

  • Has 6+ years of food industry experience (fast food or casual dining preferred)
  • Is a quick problem-solver, calm under pressure, and always guest-focused
  • Can work weekends and second shifts reliably
  • Is comfortable using POS and hotel reservation systems (training provided)
  • Perks & Benefits :

  • Paid vacation begins after one year, with a minimum of 5 days
  • Paid sick leave and holiday pay (at 1.5x for major holidays)
  • Employee room discounts at participating properties
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    Front Desk Manager • Englewood, OH, US