Job Description
Job Description
The Client Success Executive is responsible for the day-to-day management and exceeding gross profit and sales goals for their individual book of business. This role is accountable for selling all Summit solutions to target accounts, quality on all sales deliverables, managing internal and external resources, driving the campaign plan and delivering results, developing innovative business improvements, balancing immediate and long-term priorities of the account team as well as the client, building positive relationships and setting a winning example through Summit Group’s Brand Promises. We are seeking candidates in the Washington, DC metro area.
- Responsible for the successful sales of solutions to mid-to-large accounts.
- Own and be responsible for the entire life cycle of the sales process from qualification to close.
- Understand and effectively deliver Summit Group’s value proposition to targeted clients.
- Create new client acquisition through successful lead generation including prospecting, networking, account-based marketing and social selling.
- Develop sales strategies to maximize sales to multiple buyers and departments within each client organization.
- Understand client’s business objectives, organizational structures and business environments to develop effective solutions.
- Provide a high level of customer experience to current clients maximizing client retention.
- Create solutions based on client needs, to include researching information from suppliers, including costs, availability, and delivery schedule.
- Accountable for quality on all project deliverables, managing internal and external resources, driving the business plan and delivering measurable results.
- Develop and manage pipeline and accurate reporting on sales activities and projected forecasts in order to hit target revenue.
- Achieve monthly, quarterly and annual sales and margin goals.
- Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
Skills
Solutions-orientedStrong communications skillsCreativityInitiativeResults drivenProblem-solvingRelationship-buildingCuriosity