ALARM CONSTRUCTION SALES
JOB DESCRIPTION
Position Summary
Under the direction of a Sales Manager, the Alarm Construction Sales will primarily support the Remodel Department with estimating and sales, which includes : sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.
Job Responsibilities include but are not limited to :
- Reports directly to the Sales Manager
- Receives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other means
- Generates sales or opportunities through customer outreach or other means
- Records, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate
- Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possible
- Utilizes the most updated estimator workbook or estimating tool when preparing quote
- Provides a layout of alarm system / components via company procedures, which may involve a paper or digital layout
- Reviews and seeks approvals on estimates exceeding value or scope of work thresholds as required
- Identifies and qualifies scope per bid documents, job walks, or local requirements
- Provides exclusions on proposals as appropriate
- Communicate quotes or proposals directly with customer via phone and / or email
- Documents conversations and activity per company procedures
- Coordinates multiple scopes to produce one proposal to customer when appropriate
- Updates and monitors the Bid Log for all projects
- Receives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company procedures
- Coordinates work schedules and resources with Remodel Department, as needed
- Participate in corporate meetings, quarterly sales meetings, and company events
- Conduct job site surveys to ensure the accuracy of the estimate, as needed
- Prepares assigned reports needed for invoicing (Customer set up sheet)
- Promotes a positive ongoing relationship with customers and end users
- Demonstrates effective communication skills when interacting with all internal and external customers
- Other duties as assigned
Knowledge :
High School diploma or GED requiredHigher education degree or equivalent work experience preferredFamiliarity with technical references and codesWork Experience :
3+ years of fire alarm and / or fire sprinkler industry sales experience preferredOther sales experience is a plusFire alarm or fire sprinkler design experience is preferredFire alarm or fire sprinkler field experience is preferredWork Expectations :
Believe In, Live, and Support Our Mission Statement and Core Values DailyMission Statement :
Continually setting the standard of excellence in fire and life safety
Values :
Safety FirstIntegrityCustomer FocusedHumilityOwnershipTeamworkEnsure Safe Driving of Company Vehicle or Personal VehicleComplete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)Provide estimate and required budget details for all jobs bidProvide detailed Scope Sheets for all jobs bidPursue Bid Tabs for all estimates that are not awardedMaintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolioMaintain an Account Ownership mindset to ensure Customer Satisfaction and Customer RetentionEnsure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunitiesReview Notices and Liens reports, contact customers as needed, and respond to Accounting team with updatesSubmit Expense Reports timely; ensure expenses are targeted and approved in advanceActively Participate in required Weekly / Monthly / Quarterly team meetingsProposals -Use Proposal Numbers - Initials plus year - i.e. SP23-01
Ensure proper formatting, details are complete, with a professional appearanceParticipate in ongoing training - SOPs, Codes / Technical, Customer Service, Software, etc.Review Profitability reports for accuracy and estimation improvement opportunitiesSupport and Ensure Adherence with Company SOPs - Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc.Teamwork - maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.Actively participate in Lunch N Learns, events, trade shows, etc.Partner with Marketing and Business Development TeamKnow the Allied "Why" - maintain a consistent messageSkills and Competencies :
Team-oriented with a willingness to learn and assist other departments as neededSelf-motivated with ability to work independentlyExcellent written and verbal communication skillsMeticulous attention to detail with excellent organization skillsAbility to locate, interpret and apply applicable codes and referencesAbility to follow verbal and written instructionsAbility to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the CompanyAbility to maintain accurate and auditable recordsAbility to work in a fast-paced service / construction team environmentAttention to detail with emphasis on accuracy and qualityAbility to prioritize work to balance multiple projects and deadlinesPhysical Requirements
Office Setting including sitting, some bending, walking and viewingJobsite Setting including minimal ladder use, utilizing proper PPE, use of hands and fingers, handle, or feel objects, tools, or controlsStand, walk, climb, balance, stoop, kneel, crouch, or crawlReach with hands and armSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus