Business Development Manager

Business Development Manager

Lead growth, build partnerships, and strengthen client relationships with Hawaii's premier facility services company.

About Integrated Facility Services Hawai'i (IFSH): Integrated Facility Services Hawaii (IFSH) is a locally owned, full-service facility management company providing janitorial, landscaping, maintenance, and site operations throughout the islands. Recognized in 2025 as one of Hawaii's best workplaces, we combine innovation with the aloha spirit to deliver reliable, high-quality services. Our culture prioritizes teamwork, employee development, and professional success, giving team members the tools to thrive and grow.

Position Overview: We are seeking an experienced, results-driven professional to manage client relationships and drive business growth. This role focuses on nurturing long-term partnerships, identifying expansion opportunities, and ensuring exceptional client satisfaction.

Why You'll Love Working at IFSH: Competitive base salary with performance-based bonuses, health, dental, and vision insurance, paid holidays and birthday leave, 401(k) plan with employer contributions, complimentary cancer insurance, employee referral incentives, ongoing professional development and leadership training, collaborative, team-oriented work culture rooted in aloha.

Key Responsibilities:

• Business Development: Identify, qualify, and pursue new business opportunities through networking, outreach, and referrals. Create and implement strategic sales plans to support company growth. Represent IFSH at client meetings, industry events, and community engagements. Prepare proposals, quotes, and client presentations. Collaborate with operations teams to ensure seamless onboarding and service delivery for new accounts. Track leads, sales activity, and performance metrics using CRM tools.
• Client Relations: Act as the primary point of contact for assigned clients. Build and maintain strong relationships with property managers, vendors, and decision-makers. Identify opportunities for service upgrades, contract renewals, and business expansion. Ensure client expectations are consistently met or exceeded.
• Marketing and Market Insights: Support marketing campaigns and client communication initiatives. Assist with presentations, promotional materials, and branding efforts. Monitor market trends, competitor activities, and customer needs. Provide insights and recommendations to leadership on growth strategies.

Qualifications: 3-5 years of experience in sales, account management, or business development (facility services or related industries preferred). Proven ability to cultivate and maintain strong client relationships. Excellent communication, negotiation, and presentation skills. Highly organized, proactive, and results-oriented with a collaborative approach. Experience in B2B or consultative sales preferred. Proficiency in CRM software and Microsoft Office Suite.

Employee Benefits: Free basic medical coverage (employee-only) for new hires. Optional health, dental, and vision insurance. Paid holidays, PTO, and birthday leave. 401(k) plan with employer contributions. Complimentary cancer insurance. Employee referral bonuses. Professional growth and leadership development opportunities. Inclusive, supportive team environment.

Diversity and Inclusion: IFSH is proud to be an equal opportunity employer. We welcome applicants from all backgrounds including women, minorities, veterans, individuals with disabilities, and those pursuing new career paths to join our ohana.

How to Apply: Visit www.ifshi.com or call (808) 892-9297. Email admin@ifshi.com.