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Customer Service Representative
Customer Service RepresentativeLongo Carpet Cleaning • Agawam, MA, US
Customer Service Representative

Customer Service Representative

Longo Carpet Cleaning • Agawam, MA, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off

Longo Carpet Cleaning & Affordable Duct Cleaning – Agawam, MA


Longo Carpet Cleaning & Affordable Duct Cleaning is seeking an energetic, quick-thinking, and self-sufficient Customer Service Representative to join our growing team. This is a great opportunity to work in a fast-paced, family-owned business that values initiative, organization, and customer service.


The Role:
We’re looking for a friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!


Key Responsibilities:


  • Answer incoming calls and respond to customer inquiries
  • Schedule appointments and coordinate with field technicians
  • Schedule service estimates and explain offerings to customers
  • Maintain accurate customer records and logs
  • Follow up on service calls and ensure customer satisfaction
  • Handle basic administrative tasks

Compensation:
Base pay plus commission, with expected earnings between $40,000–$65,000 annually depending on performance. Uncapped earning potential.


If you are looking for a rewarding career where you can make an impact, we’d love to hear from you!


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Customer Service Representative • Agawam, MA, US

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