Manager, IT Systems - Virtual Health and Clinical Communications

Manager Information Technology

At Houston Methodist, the Manager Information Technology (IT) position is responsible for effectively managing the IT applications and support functions for clinical or business systems. This position effectively manages business workflow analysis, system definition, design, acquisition, and implementation of new and modified systems for assigned departments. The Manager IT position manages vendor activities in conformance to contracts and outside consultants and contractors who assist with implementation and support activities. This position ensures that annual goals and objectives are met. The manager position responsibilities include managing the daily work activities of the work unit / department staff, ensuring quality, productivity, functional excellence, and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work-related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring, and operations initiatives that assure compliance with ethical and legal business practices and accreditation / regulatory / government regulations.

Houston Methodist Standard

Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

Provide personalized care and service by consistently demonstrating our I CARE values :

• Integrity : We are honest and ethical in all we say and do.
• Compassion : We embrace the whole person including emotional, ethical, physical, and spiritual needs.
• Accountability : We hold ourselves accountable for all our actions.
• Respect : We treat every individual as a person of worth, dignity, and value.
• Excellence : We strive to be the best at what we do and a model for others to emulate.

Practices the Caring and Serving Model

Delivers personalized service using HM Service Standards

Provides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

Intentionally collaborates with other healthcare professionals involved in patients / customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

Involves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given job

Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

People Essential Functions :

Service Essential Functions :

Quality / Safety Essential Functions :

Finance Essential Functions :

Growth / Innovation Essential Functions :

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

Education :

Work Experience :

License / Certification

Licenses and Certifications - Required :

KSA / Supplemental Data

Knowledge, Skills, and Abilities :