GTM Enablement Onboarding Manager

Job Description

Job Description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

The GTM Enablement Onboarding Manager is the friendly face and steady hand behind Appian's Sales, Pre-Sales, and Channel onboarding. You'll coordinate and facilitate onboarding cohorts, keep calendars and trainers on track (including executives), and make smart real-time decisions when plans change. You'll also help measure what works, so every cohort ramps faster than the last. This is a junior-to-mid individual contributor role with a clear growth path into broader program ownership.

This role is based at our ​headquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

What You'll Do :

Facilitate Engaging Onboarding : Lead in-person and virtual sessions that bring our culture, sales methodology, tools, and value story to life for new AEs, SEs, and Channel AEs.

Coordinate Cohorts & Logistics : Manage onboarding calendars, invites, rooms / Zoom, materials, and trainer schedules (including executive presenters); handle fast pivots when trainers fall through.

Trainer & Stakeholder Orchestration : Prep presenters with agendas, objectives, and timing; ensure sessions align to current GTM priorities and product messaging.

Content Readiness in Seismic / LMS : Publish, tag, and maintain onboarding content; keep "day-one" and "week-one" assets accurate and easy to find.

Reinforce Learning Post-Class : Coordinate manager hand-offs, 30 / 60 / 90 check-ins, shadowing / ride-along assignments, and quick knowledge checks so concepts stick.

New-Hire Experience : Be the approachable, upbeat point-of-contact who builds community and momentum for every cohort.

Metrics & Reporting : You'll help collect, report, and act on onboarding data in partnership with the onboarding team such as Participation & Completion, Readiness Signals, Learning Efficacy, Manager Feedback, and Outcome Correlation.

About You :

Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, Education, Technology).

3+ years in GTM enablement, sales training, onboarding coordination, or similar program coordination, ideally in SaaS / PaaS technology.

Naturally outgoing, high-EQ communicator who enjoys engaging with people at all levels (new grads to executives).

Proven program coordination skills : juggling schedules, prepping and coordinating speakers, chasing dependencies, and staying calm when plans change.

Confident facilitator and trainer for both in-person and virtual sessions.

Hands-on experience with Seismic (or similar), LMS, video delivery platforms (Zoom / Teams), sales tools such as LinkedIn Navigator, and basic SFDC familiarity.

Strong organization and follow-through; crisp writing for agendas, pre-reads, and recap notes.

Exposure to and familiarity with adult learning principles and simple knowledge-check design.

Learner-centric mindset and a habit of using feedback and data to iterate.

Nice to have :

Experience supporting Sales, Pre-Sales, or Channel audiences specifically.

Familiarity with Appian's value proposition and GTM motions.

#LI-MB1

Tools and Resources

• Training and Development : During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities : Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community : We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq : APPN]

Follow Appian : LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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