Join our dynamic team as a Customer Support Specialist! In this role, you will be instrumental in assisting customers with returns and exchanges in a swift and efficient manner. Your responsibilities will include :
- Providing friendly and helpful assistance to customers and team members via phone, email, or in-person.
- Coordinating with other departments when necessary to ensure smooth operations.
- Assisting with packaging, labeling, and preparing items for delivery.
- Adhering to safety guidelines and company policies.
- Managing simple records and entering information accurately.
- Handling orders, shipments, and performing basic inventory checks.
- Following schedules and completing assigned tasks on time.
- Keeping your workspace organized and tidy.
- Learning about company products and services to provide better assistance.
- Working closely with supervisors to achieve daily goals.
The ideal candidate will have :
A willingness to learn on the job.Clear communication skills for effective interactions.Reliability and punctuality.Basic computer or device proficiency.A positive, team-focused attitude.The ability to follow simple instructions.Benefits : We offer weekly pay, flexible scheduling, on-the-job training, a supportive team environment, opportunities for growth, and the possibility for overtime. This position is inclusive and welcoming to candidates from all backgrounds, with comprehensive training available for those eager to learn. Apply today and be a part of our dedicated team!