Returns Lead

Are you ready to take charge and keep our Returns Department running like a well-oiled machine? At The Wellsville Group, our Aurora, Ohio location is seeking a Returns Lead to oversee daily operations, ensure top-notch quality, and foster a positive team environment in our fast-paced warehouse.

If you're organized, team-oriented, and thrive on delivering results, this is your opportunity to shine in a role that's both challenging and rewarding!

Hours : Tuesday through Saturday 8 : 30AM - 5PM

What You'll Do

• Oversee daily operations of the Returns Department, ensuring smooth and efficient processes.
• Manage Same Day Return Check-In Processing with accuracy and speed.
• Act as the liaison with 3rd Party Delivery, addressing returned inventory issues promptly.
• Supervise the put-away of returned products and support Tech Repair processes.
• Conduct Quality Control audits on wrapping, tagging, and inventory movement.
• Assist with Evening Customer Pick-Ups, ensuring a seamless customer experience.
• Serve as a keyholder, responsible for opening and closing the facility.
• Maintain a clean, orderly, and safe work environment for products, tools, and equipment.
• Verify product accuracy, inspecting for parts, hardware, damages, loss, or defects.
• Support the transfer of clearance products to outlets.
• Process recyclable materials (dunnage) per company procedures and guidelines.
• Foster a professional, team-oriented work environment through positive conduct and leadership.
• Adhere to all company processes, safety rules, and OSHA regulations.
• Take on additional duties as needed to support the team.

Who You Are

Why The Wellsville Group?

At The Wellsville Group, we believe in creating a workplace that's engaging , supportive , and growth-focused —and our team agrees! You'll have the chance to lead, make an impact, and grow with a company that values your contributions. Join us and be part of a culture that celebrates teamwork and excellence.

Compensation details : 18 Hourly Wage

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