Customs Specialist

Job Title : Customs Brokerage Specialist – Post Entry

Job Location : Columbia, SC

We have an exciting opportunity for a Customs Brokerage Specialist based in Columbia, SC.

Key Responsibilities :

• Provide senior-level service and support in your area of responsibility.
• Perform standard and specialized aspects of customs brokerage functions.
• Work independently and monitor communication sources for escalations (e.g., Outlook group mailbox, phone calls).
• Maintain data tables related to statistical and production reporting.
• Expedite critical updates, ensuring constant communication with internal customers.
• Build and maintain relationships between departments and stations / CAE.
• Conduct moderate research (Alliance, Logis & EDM) for work finalization.
• Deliver exceptional customer care to exceed expectations.
• Adapt to changing requirements per Import Manual and SOP guidelines.
• Recommend efficiency improvements and cost-saving solutions.
• Record and track updates to customer records, including Alliance Tracing Dates and Shipment Note Updates.
• Assemble documents for submission to CBP at the correct port.
• Complete and mail billing / credit memos.
• Develop arguments for post-entry submissions and interpret ABI queries.
• Approve moving funds to the US Customs refund account.
• Identify and resolve discrepancies with Alliance Accounting.
• Close Post Entry and Technical Services activities on files.
• Perform other assigned tasks.

Skills and Qualifications :

Impact :

Autonomy :

People Management :

Pay Range : $21.23 - $28.31 / hr. (Based on Experience)

Benefits (All Non-Union Employees)

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in

building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and

ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us : DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion,

sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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