Part Time, Retail Sales Associate, Wayfair Stores

Overview :

As a Retail Sales Associate , you'll play a vital role in creating an inviting and inspiring experience for every Wayfair customer. You'll actively support customers throughout their shopping journey, from answering questions and placing orders to handling returns and solving issues with empathy and precision. You'll thrive in a proactive sales environment, building personalized connections, boosting store performance, and turning first-time shoppers into loyal customers. If you're passionate about delivering top-tier service and love fast-paced, collaborative work, this role offers a great opportunity to grow with a brand redefining the future of home retail.

What Does a Retail Sales Associate Do?

• ??? Engage and Connect with Customers : Build meaningful relationships by asking thoughtful questions to understand each customer's needs and style preferences.
• ? Demonstrate Reliability : Show up ready to work, on time, every shift. Communicate proactively about any unexpected absences or challenges.
• ?? Always Be Selling (ABS) : Approach every customer as a new sales opportunity. Educate them on purchase options through POS systems, the Wayfair app, quotes, or online tools.

Provide Product Expertise : Share tailored recommendations using your knowledge of Wayfair's in-store and endless aisle offerings.

Support Operational Excellence : Help with carry-outs, curbside pickups, cancellations, cart retrieval, and product returns while keeping the store clean and organized.

Collaborate Effectively : Contribute to store success through replenishment, backfills, floor sets, and sharing fresh ideas.

You'll Thrive in This Role if You Have :

Selling & Service Experience : 1+ year of experience in retail sales or customer-facing roles. Experience in interior design or specialty sales is a plus.

Additional Physical and Environmental Requirements :

Mobility & Movement : Frequent stooping, kneeling, and crouching throughout the day.

What are the Benefits

Health Benefits from Day One : Medical, dental, and vision insurance coverage starts on your first day.

Wayfair Employee Discount : Save big on the pieces you love—plus get 10% off at our in-store restaurant ???.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance?

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at ...@wayfair.com.