Director, Physician Liaison II

Job Title : Director, Physician Liaison II

The Director, Physician Liaison II supports multiple hospitals by fostering relationships with healthcare providers, aligning market strategies, and driving service line growth. This role collaborates with hospital leadership, service line teams, and outreach staff to improve provider engagement, expand access to care, and achieve targeted growth objectives. The Director ensures the successful execution of outreach initiatives by leveraging data, building strategic partnerships, and addressing barriers to provider satisfaction.

Essential Functions

• Plans and coordinates strategic outreach efforts, including service line growth initiatives, provider relationship management, and stakeholder engagement.
• Utilizes data-driven insights to identify provider preferences, growth opportunities, and obstacles to patient care, incorporating findings into actionable strategies.
• Supports market and hospital leaders in developing and executing targeted growth and expansion strategies, including provider engagement plans and KPI tracking.
• Leads outreach activities with a variety of providers, including physicians, nurse practitioners, physician assistants, EMS agencies, and post-acute care facilities.
• Conducts face-to-face provider meetings to address concerns, enhance satisfaction, and identify opportunities for improved access and delivery of care.
• Documents all provider interactions, outreach activities, and identified barriers in the Provider Relationship Management (PRM) system to maintain accountability and transparency.
• Supports provider satisfaction by identifying and addressing obstacles, fostering alignment between provider needs and hospital resources.
• Outreach may include EMS and acute care outreach activities.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

Provides leadership, mentorship, and professional development opportunities for departmental staff.

Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation, and long-term planning.

Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

Works closely with leadership teams to coordinate and improve service delivery.

May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

Knowledge, Skills and Abilities