JOB PURPOSE :
This position provides an interface between engineering and the repair technicians. Engineering technicians perform tasks such as UNR review and troubleshooting guide creation while offering technicians technical training to help hone their trouble shooting skills.
DUTIES / RESPONSIBILITIES include, but not limited to :
Reviews and analyzes unrepairable units
Evaluates training by evaluating effectiveness of training to specific job applications
Continuously update and revise the training program as new products are introduced
Updates test procedures as necessary
Create troubleshooting guides as necessary
Determines system utilization requirements by reviewing training matrix
SKILLS / QUALIFICATION :
Associate degree in Electronics Engineering, or related field, or equivalent related work experience / education
Strong understand of analog and digital circuitry
Strong communication and interpersonal skills
Strong organization, problem solving, and decision making skills
Ability to work under pressure
Advanced PC skills are an asset with an emphasis on exemplary Microsoft Excel skills
Engineering Technician • Allen, TX, United States