Human Resources Assistant (Employee Benefits) -Temporary NTE

Human Resources Assistant (Employee Benefits) - Temporary NTE

This position provides network-wide human resource support work in the VISN Shared Service Unit (SSU) that entails determining the approach and methods needed to process personnel actions, and ensure related Worklife Benefits, Leave Administration and Reasonable Accommodation functions are completed in a timely fashion.

Duties include but are not limited to:

• Performs a variety of duties in connection with the processing of personnel actions for employees under different personnel systems, including Title 5, Title 38, and Hybrid Title 38 employees in the excepted and competitive service, maintaining electronic official personnel folders (e-OPF) and generating and maintaining records and reports.
• Responsible for daily monitoring of personnel systems for actions related to the duties of the section, following up with the employee and or service, follows up with employee or service as appropriate for any missing information.
• Initiates all personnel action requests related to benefits, leave, and records (such as name changes, education changes, FEHB enrollment, FEGLI changes, Military Status, SCD changes, changes in veteran's preference, leave journalizing, and TSP changes).
• Incumbent supports the work life programs within HR including telework program, Disabled Veteran Leave, Child Care Subsidy and Transit Benefits.
• Determines employees' benefits eligibility (for example, life and health insurance, leave group, federal retirement vs. social security).
• Responsible for reviewing and routing all requests for work life benefits submitted to HR.
• Attends health benefit carrier enrollment fairs to assist with open season.
• The incumbent provides administrative support by responding to questions, complaints, problems or situations, and providing explanations of HR policy in WLB.
• The incumbent conducts regulatory research to provide a thorough response.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday, 8:00am-4:30pm

Telework: This position may be authorized for telework on Ad-Hoc basis. Telework eligibility will be discussed during the interview process.

Virtual: This is NOT a virtual position.

Per Diem: May be Authorized-TDY

Position Description/PD#: Human Resources Assistant (Employee Benefits) -Temporary NTE/ PD99936S, PD996455S, and PD993655S

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements:

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. For a GS-7 position you must have served 52 weeks at the GS-6 The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

GS-05 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4, in the normal line of progression for the occupation in the organization. This is a entry level, HR Assistant position, that requires general experience, progressively responsible clerical, office, or other work that indicates ability to acquire the knowledge and skills needed to perform the duties of the position to be filled. You have knowledge of and a skillset in applying, basic principles and practices of the HR Assistant specialization, sufficient to perform entry-level work designed to develop broader and more in-depth knowledge and skill to perform higher-level assignments

• Able to communicate factual and procedural information clearly, orally and in writing
• Able to gather and analyze basic facts and draw conclusions
• Experience in customer service and data entry; using Microsoft Office, Word, Excel,.
• Ability to organize and prioritize work.
• Ability to work independently with minimal direct supervision.

Uses initiative and works independently within the framework established by the Supervisor or Lead in carrying out recurring assignments such as obtaining, inserting, and correcting missing and incorrect data in Worklife Benefits and Reasonable Accommodation files and automated HR systems. Follows established procedures or instructions that specifically describe how the work is to be done and the kind of modifications or exceptions that can be made.

OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed four full years of education above high school which demonstrates the knowledge, skills, and abilities necessary to do the work of this position. This education must have been obtained in an accredited college or university. (TRANSCRIPTS REQUIRED)

OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education experience which demonstrates the knowledge, skills, and abilities necessary to do the work of this position? This education must have been obtained in an accredited college or university. For GS-5 level positions, only education more than the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

GS-06 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Ability to communicate ideas clearly both orally and in writing to effectively present findings and advisory opinions. Skill in collecting, analyzing, and organizing technical data. Ability to use qualitative and quantitative analytical techniques to make informed judgments on problems and issues. Skill in establishing and maintaining effective working relationships with a wide range of personnel both internal and external to the agency.

GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:

• Comprehensive and thorough knowledge of laws, regulations, Executive Orders, agency HR policies and procedures, court decisions and issues as they pertain to the assigned areas of responsibility.
• Knowledge of agency organizational structure, management policies, procedures and practices
• Knowledge of, and skill in applying, legal research methods, information- gathering techniques, and analytical skill sufficient to locate, interpret, and analyze for applicability and appropriateness, precedent and substantive decisions, and/or legal opinions that various courts, commissions, and administrative bodies have rendered.
• Knowledge of GPPA and processing Personnel Actions in HR Smart.
• Ability to communicate ideas clearly both orally and in writing to effectively present findings and advisory opinions.
• Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of HR issues or problems of a procedural or factual nature.
• Skill in establishing and maintaining effective working