Commercial Specialist

The Role

The Commercial Specialist will be responsible for supporting the Commercial Operations Team and other departments in the areas of systems monitoring and maintenance and business analysis and reporting. This role is responsible for processing requests for quotations (RFQs), managing the company's portal systems, and providing analytical and administrative functions as required by the Commercial Operations Team and other departments. This position reports to and takes direction from the Commercial Business Operations Manager.

Organizational - Leadership & Organization:

• Exceptional ability to multitask, prioritize, and manage time and resources effectively
• Excellent time management skills with a proven ability to meet deadlines.
• Exceptional attention to details.
• Display ownership and accountability for tasks and responsibilities.
• Adaptable to changing schedules.

Interpersonal - Experience Required:

• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Ability to work within a team.

Technology - Experience Required

• Excellent analytical skills
• Proficient with Microsoft Office especially Excel
• Understanding of data base programs
• Proficient in using a laptop/PC
• Ability to learn, extract, and analyze information from multiple data and computer applications

Primary Role Responsibilities

• Systems monitoring and maintenance
  • Process RFQs and POs daily from multiple platforms to ensure responsiveness in a timely manner.
  • Daily monitoring of the RMS General Mailbox and GTS Smartsheets platforms for RFQs, POs, and other critical sales, commercial, and customer communications and ensure they distributed to the appropriate RMS parties for action.
  • Provide backup to Proposal Specialists and Commercial Managers for RMS CRM data entry (Order Forecast, Smartsheets) updates.
• Portal management
  • Maintain the daily operations of customer portal systems, including setup, access, system updates, and trouble shooting.
  • Manage the onboarding and registration process for new vendors, customers, and internal users.
  • Monitor portal activity to ensure compliance with company policies and industry standards.
  • Work with IT, 3rd party vendors, and customers to implement updates and systems testing to ensure portal reliability and security.
  • Create and maintain documentation supporting all portal and customer new vendor registration activities.
  • Participate in 3rd party and customer training on all portal platforms in use, and provide internal training to necessary RMS personnel and departments.
  • Provide management with required metrics and analysis on portal data and usage, and recommend opportunities for improvement.
• Business analysis and reporting
  • Provide regular reporting and analysis of all metrics and KPIs as identified and requested by the commercial, finance, and sales departments.
  • Provide reports supporting business partners and investors executive level meetings monthly or ad hoc meetings.
  • Provide specially requested data and analysis on commercial activity as requested.
  • Administrative Office Support as required.

The above list of activities is not all-inclusive but a general representation of the requirements of an RMS Commercial Specialist. This above list is subject to change based on the needs of the company.

Required Experience & Qualifications

Supervisory:

• This is not a supervisory position.

Experience:

• Experience in business or market analysis.
• Customer service, inside sales experience a plus.
• Experience in oil and gas or heavy industry a plus.
• Portal management experience a plus.

Required Education

• Bachelor's Degree in business or related field.

Additional Requirements

• The position will be full time in RMS Northchase office facility in Houton TX.
• Travel time is expected to be 0-3%
• Evening and weekends depending on company/ international customer needs
• Professional personality to interact across entire company and customers
• Organization skills to manage multiple deadlines and priorities
• Able to understand, read, write and speak English proficiently
• Authorized to legally work in the United States
• Able to pass a pre-employment drug and alcohol test
• RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.

Work Environment

While performing the duties of this position, the employee may work / enter a shop or field service environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.

What We Offer

• Competitive Pay
• Paid Time Off
• Medical / Dental / Vision
• 401k
• Employee Incentive Programs
• Employee Reimbursement Programs

Come Join Rotating Machinery Services Inc. and watch your Career go TURBO!

Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertiseall backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.

RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.