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Client Relations Manager

Client Relations Manager

EmpowerHome TeamChantilly, VA, US
17 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Client Relations Manager - Real Estate

EmpowerHome Team

Location : On-Site | Chantilly, VA

Are you a natural leader who thrives on organization, accountability, and results? Do you love managing projects, people, and processes to create world-class client experiences? If so, the EmpowerHome Team , ranked among the Top 10 Real Estate Teams in the Nation (RealTrends 2024) , is seeking a Client Relations Manager / Real Estate Operations Manager to join our high-performing Chantilly, VA office.

This is an exciting leadership opportunity for someone who’s detail-oriented, thrives in a fast-paced environment, and wants to play a key management role in the success of one of the most recognized real estate brands in the nation.

In this role, you’ll oversee the entire lifecycle of the listing process — from property preparation to closing — ensuring clients receive a 5-star experience at every stage. You’ll serve as a key leader who coordinates internal team members, agents, and vendors to deliver seamless operations and exceptional results.

Compensation : $55,000

Responsibilities :

  • Project Management : Lead the execution of property prep, staging, photography, and showings while managing timelines and vendor coordination
  • Team Leadership : Oversee the listing coordination team, ensuring accountability, communication, and operational efficiency across all active listings
  • Marketing Oversight : Collaborate with the marketing department to ensure every listing is showcased with top-quality descriptions, visuals, and digital promotion across MLS, social media, and real estate platforms
  • Client Relationship Management : Serve as the main point of contact for sellers, delivering proactive communication, updates, and high-level service from pre-listing to under contract
  • Systems & Compliance : Maintain accurate CRM and MLS records, oversee listing documentation, and ensure compliance with company standards and industry regulations
  • Operational Excellence : Continuously refine processes, identify efficiencies, and uphold EmpowerHome’s standards of excellence and integrity

Qualifications :

  • Experience in real estate operations, listing coordination, or project management (preferred)
  • Strong leadership and organizational skills — able to manage multiple projects simultaneously
  • Excellent communication and problem-solving skills
  • Tech-savvy , with experience in Microsoft Office, CRM systems, and MLS platforms
  • Self-motivated, collaborative, and passionate about team culture and client experience
  • Calm under pressure, solutions-focused, and committed to continuous improvement

    • About Company

    Why Join EmpowerHome?

  • Ranked by RealTrends 2024 as the #8 Real Estate Team in the Nation by Sales Volume
  • The #1 Female-Led Real Estate Team in the U.S.
  • A culture built on integrity, service, and growth — where your contributions truly matter
  • A nationally recognized team with world-class training, systems, and leadership support
  • The opportunity to grow your career in a fast-growing, mission-driven real estate organization

    • If you’re ready to bring your expertise to a high-energy, high-performance real estate team where your work truly matters, apply today!

    Submit your resume to be considered.

    Take note : This is an on-site position with a 5-day office requirement

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    Client Manager • Chantilly, VA, US